Address: | 3111 S 31st St, Temple, TX 76502, USA |
Phone: | +1 254-771-3899 |
Site: | cottonpatch.com |
Rating: | 3.9 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
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Sheryl McAlister
I have been coming to the Cottonpatch for many years now with 2 of my friends. I have seen alot of wait staff come and go. I recently started asking to sit in Miss Eves section. She is very customer dedicated. Always has a bright smile, knows the foods, gives us good suggestions and checks back regularly to see if we need anything else. She was gone for a while, but now is back. I am glad as the service while she was gone was lacking. Seems like there are too many of the girls that work,( I use the term loosely,) that don’t care about the customer and from the things I have heard them say, they don’t care about the Cottonpatch itself. From a customers point of view, Miss Eve gets top marks for taking care of the customers.. She is one in a million and knows what Customer Service means. Hope the company appreciates her as much as we do.
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Alice Pomeroy
Went there with my daughters and granddaughter for lunch. We all ordered off the lunch menu. My granddaughter who is 3 got her food very fast, however, ours took over 30 minutes. Other customers came, ordered, ate and left while we still waited for our food. After my granddaughter began to get fidgety did the wait staff come and relay to us that our order had to be remade. Offered a free dessert, which my daughters took, however, we live 30 minutes away, so luckily it was winter and the ice cream didnt have the chance to melt. good food, not so good service.
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Fernando Armendariz
My wife and I visited here for the first time today during lunch. Amazing service and hospitality, being in the industry myself I know what to look for. Our server Tonnya was the best server we have had in avery long time. The menu is bold and delicious. Home made texas style food. You cant go wrong with it. Because it was our first time they gave us an appitizer on them. How cool! They let us sample some soups and oh our appitizer was fried pickles. These were the best fried pickles ive ever tasted. If your hungery its a must. Ask for Tonnya!
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Chelsey McElveen
Our waiters name was Jared and he was absolutely amazing! My son who is a year and 9 months was a little fussy when we got there and our waiter instantly was talking to him and nice as could be to us and him he didnt like it was an inconvenience at all as most parents know waiters do when a child is cranky. Our food was absolutely amazing as well, we got the chicken fried chicken and the chicken cheesesteak sandwich!! We will definitely go back and request our waiter!
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Martiz Green
I ordered salsa and queso. My salsa had cheese in it. The manager told me the reason why is because the salsa is right next to the salad. Im not a cook but I have my food handlers license. I know that cross contamination is a No in the kitchen. I asked for my queso and salsa to be discounted because i had to ask for salsa 2x and both had cheese. Please dont get me wrong I really do love this restaurant.The restaurant is one of the reasons I like Temple Tx.
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Sean LeCheminant
Last three visits weve been forgotten, never waited on, and and not received our order correctly. Come back because friends and family want to eat here but definitely not happy with the service. I know if Frank James were managing this store then service would actually be good, but too bad he moved to a different cotton patch. Never had an issue with food or price and all coupons have been honored, and even ones I find on my cell phone.
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Renee Ford
We had a wonderful first time experience at cotton patch. Our waitress, Heather, was an absolute delight. She was very attentive and provided excellent service. She was also the nicest waitress our family has experienced in a long while. If we lived in Temple we would definitely eat here often because the service and food were great. Well definitely have to stop by on our road trips!!!
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Christina Shultz
I have been coming here since they have opened their doors years ago. Service is friendly, food is good on most days. But what really set it apart was their manager Daniel Woodall. I had an allergic reaction there last year and he worked with me to make sure it would never happen again and file with their company. Awesome place and do not let anyone else tell you other wise.
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julie boring
Its was terrible the service was bad the waitress never came over to see if we needed any refills are even offer any rolls she also was trying to come on to my boyfriend which we are happy together we have a toddler in a infant on the way the girl better watch it I will beat yhe crap out of her .In the food was nasty poor service poor food in oh b yes we didnt leave No Tip .
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Moe Weaver
Very nice sit down place with good ole country home style dishes with good size portions as well. Stay is friendly, and the food is sure to fill u up and left ready for a good hrs worth siesta! Could u more sitting for those waiting win they are busy, but even the wait is not too long if u have to as well. Nice place to have a nice lunch or dinner with family and friends!
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DIAMON LADAY
The service was horrible.. After being seated our waitress Brittany never came to the table after 10 minutes we got up and left. Than the manager tried to seat us at another table..The waitress never came to take drink order she passed right by our table several times.. Was horrible will never go there again.
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CR Diddle
A good place for a quick sitdown lunch or supper. Service is good if a bit distracted at times. My wife loves the vegetable plate with five items picked from a large selection. Tonight I had the fish and chips and it was excellent. Ask your server for their wifi password. Chicken fried steak is mediocre.
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Diana Lepe
Waited to be sat down. Never got attended. So I sat myself down. My date came in and sat down with me. We waited ten minutes or more and no one came with menus or asked us for our drinks or even said "hello" to us. No they were not busy it was between 2-3 pm. So we walked out.
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Lacey G
So overrated. Our oder was messed up multiple times daughters corn dog was still cold. 50$ for three people and it was horrible. The people in the table next to us had a horrible experience also burnt chicken fingers etc. Save your money.. we should of ate at wattaburger...
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Carol Ann
We love it here. Better than some of the other Cotton Patchs that we have visited. They have some of the best and friendliest people working there. Now they do have some bad apples but, I dont hold it against the company as a whole. You find that no matter where you go.
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Linda Guthrie
A very nice, clean place to dine. The food is always good and hot, the staff is friendly, and the service is always prompt. It is not a quiet place..... Parking can be challenging because the restaurant is located in a shopping mall.
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Gabriel Maxwell
Got flirted with a waiter. I am not against homosexuality, but I dont want to be flirted with while I order my drink and food. I have not been here ever since 2015 and I think that it will be awhile until I come back.