Address: | 32701 Concord Dr, Madison Heights, MI 48071, USA |
Phone: | +1 248-588-0770 |
Site: | bobevans.com |
Rating: | 3.8 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM |
CH
Charlie Stone
Starting with the hostess, she seemed annoyed to stop her conversation to seat us. Our waitress was not rude but not pleasant when taking our order. One main course was brought to our table, but not the other. Not a word was said. When we saw her again, five minutes later, I asked about the missing meal and she said she was sorry, she never entered that one. On the first meal, the hash browns were burnt close to blackened, with bits of charred food that was not potatoes. when the pot pie arrived, the top was doughy and under cooked. Under that the "soup" which should have been a filling was all a whitish sauce, 3 pieces of chicken and a small scattering if peas and carrots. Almost the entire thing was a watered down gravy. When we told the waitress the hash browns here inedible, the manager removed the cost if hash browns from the total bill. Drinks were only refilled on request. This was at 4 pm and they were not busy. In fact, most of the staff was standing in a group talking the entire time.
KA
Kate McClaine
We arrived with the 3 tables around us occupied & eating. Those families all finished paid & left while 3 new families replaced them all 3 new families had their orders taken & were eating BEFORE we were served. The food arrived both burnt/ overdone and cold. Only once offered a coffee refill at the very end of the meal. Waited an gr8 for bad food and bad service... $50 ticket at the end of it..... Not worth the trip. I usually live Bob Evans.
MI
Michael Spears
The Bob Evans breakfast is a classic. Service is always friendly and it is what it is and what you expect. As we were getting ready to leave we were offered at no additional charge a to-go cup of ice tea since we had had out with meal. That was a nice touch. There portions seem to have gotten smaller over the years but thats not as bad thing for me. The biscuits are always tasty and flaky.
BO
Bonnie Gilbert
Very good price for 4 meals our meals came to about 30.00 bucks and included sides and chicken frie d steak with gravy.. Whole family enjoyed it ..basic chicken fried steak nothing elaborate but the mashed potatoes, cole slaw and hot biscuits were delish, service could have been a little better kind of slow and smiles would have been nice but other than. That all was good
BR
Brian Alston
Food was good. Had the Country Biscuit. However server Madison wasnt that good. Seemed like it took a little long for me to get my meal. When she delivered it, my coffee cup was dry. She didnt notice. I had to get up and ask her for coffee. Later on I had to get her attention to bring more coffee! Im used to servers being more aggressive with their coffee pots
CA
Carol Porter
An unexpected pleasure, as I normally dislike chain restaurants. Three of us enjoyed typical Bob Evans breakfasts in the early afternoon, while our fourth companion ordered a lunch offering of soup and salad that she described as "just okay." Our server, Terrance, was polite, positive, prompt, and very helpful. Overall, a very good experience.
CR
Craig Florek
Arrived and was sat in the back area. Waited for over 10 minutes with no one coming to serve us, so we walked up to the front and sat at the bar. The waitress at the bar asked what was happening and when we explained. She was very apologetic and provided us with amazing service. She did all the right things to make this experience better.
NI
Nicole Peters
I called a few times & the girl that picked up was very very rude & said "were closed!" & hung up, I heard her in the background say "its the same damn # i hung up on 5 times now!" Are u kidding me!??? Wow, how about do your damn job! Now, Id like to speak to a manager, but I know that wouldnt happen with her answering phones
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Chris Steeves
I was stunned when I read negative reviews about the staff. They are the most amazing group of people that Ive EVER encountered in ANY restaurant. They were friendly, efficient and the comradery among them was simply awesome. Food was delicious as it always is in Bob Evans restaurants. Highly recommend this location!
SH
Sheila Huyghe
We drove out of our way to go here tonight and it was perfectly horrible. My supper was burnt, and my daughters "turkey sandwich" had less meat in it than a White Castle hamburger. Ive never been more disgusted in a restaurant than I was there. Shame on you Bob Evans!
JO
John Grizzell
Great atmosphere. Hostess and waitresses were very cheerful, friendly, and professional. The 3-course Choice Sirloin meal was delicious and made as requested. The teamwork made regular checks for all customers. Thanks B.C.
MI
Mikaleen McClure
The Waffles, Home fries, with sausage gravy, are Amazing!! The coffee is the BEST! THEY seem TO HIRE MANY, OLDER PEOPLE!? AVG. AGE OF 4 WAITRESSES, was probably be 62? Eat Bisques & honey, warm, take Banana bread Home!!!
WH
Why Be A Hero
Honestly Ive been coming here since last year (2015) every time I come here the staff is amazing and, the food is great, except for the ham and cheese sandwich sometimes lol. But I love it here
GL
Glenda Mann
Food was good. Menu choices are a little confusing, the wait staff has to take 30 minutes (not literally) to explain what and what is not included with the selections.
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Sarah Blohm
This Location has really gone down hill and one of the managers there is not very good at her job the way she treats employees and customers is very unprofessional.
DA
David Adams
I have come here many times but I would not recommend coming here at night. service was terrible and they microwaved a hamburger. This place closes at 9p too not 10
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Gary Malsom
I enjoy all of the dishes Ive had here. Service is average. Im usually here when theyre not busy--if there is a wait, i usually go elsewhere. Always clean & tidy
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Di Coiner
Delicious food, delightful help, clean, fast and singing as well!! Lovely meal and comfortable surroundings. Will be back for sure. Thanx Chris and Bella
BR
Brittany Wilkinson
Great service, little slow on drink refills but it was busy and understandable. Food was great, no complaints! Would recommend for breakfast or lunch.
MI
Michael Phillips
People are friendly..BUT please clean the ventilation above the tables! They have dust falling off of the vents right above the table.
CO
Connie Reynolds
Wish they would bring the coffee pot around instead of checking on customers empty-handed. Otherwise good food great service.
RO
Ronald Wiand
This is one of, if not the best BOB Evans rest. In the entire B.E. chain. I have eaten at many of them and this is tops.
JA
James Bannister
Great food, customer service was Awesome even with having a rather large group 13, food arrived in a timely manner also.
ER
Eric Ee
Left hungry and feeling ripped off . service was OK but my food was terrible. Paid $12 and all I ate was the toast .
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Dave Gardner
Superb service, food was top notch and the wait staff made us feel like they knew we were there at all times.
MI
Michael Borders
This Bob Evans restaurant is just like being "down on the farm" in Ohio. Bob would be proud of this place.
MA
Matthew Utesch
It was very slow and no meatloff or pork chops.Dinners Real family food.i wont be back two thumbs down.
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A Private User
I was disappointed in the dinner rolls because real they were over done but the waitresses was superb
NI
Nic Seibert
Unbelievable staff, excellent food. They go above and beyond to make your experience well worth it!
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Rob Cummings
Havent been here in ages. I was impressed with our server. She really made the visit worth it.