Address: | 1809 S Parsons Ave, Seffner, FL 33584, USA |
Phone: | +1 813-684-9001 |
Site: | pizzahut.com |
Rating: | 3.8 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 10AM–10PM |
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Jessica Jones
We order the same meal every Friday and pick it up from this location. Last Friday I went to pick up my order and while Im getting my money out to pay for the meal, the owner starts helping Robert, the guy standing behind me, instead. Okay, I can wait. When its my turn (again) I hand him my money, a crisp $100 fresh from the bank. He tosses my money across the counter back at me and says "I cant break that". At 7pm. On a Friday night. In front of the other customers. He cant give me $70 back in change? Couldnt even put the money back in my hand? Then he dismisses me and moves on to the next customer. I pick up my money and order the same meal from the location on Lumsden while sitting in my car in the parking lot and it actually turns out to be $3 cheaper. When I got to Lumsden the cashier told me he was swimming in big bills and had no problems breaking my big bill. Then this location actually has the nerve to call and remind me to pick up my pizza. No thanks! We will be going to the Lumsden location for Friday Night Pizza Night from now on. Im assuming he thought my money was fake. It wasnt. Like I said, we order 3 pizzas and a dessert just about every Friday. If the owner wants to miss out on revenue due to poor customer service, thats his decision.
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Josh Hagg
This is my sons favorite place to eat lunch with when Im staying home with him during the day. Ive been coming here for about 5 years for the $5.99 lunch buffet (or $4.99 with a drink purchase) and while most Pizza Huts are remodeling and eliminating it, this one keeps it going. The store itself is a bit older so you get that warm family friendly feel that is harder to find. The store sparks those feelings of nostalgia from going to Pizza Hut with my family while I was growing up. You can always hear the buzz of conversation from the tables near you. An excited child pointing out the pictures of race cars on the wall gets smiles instead glares from the other patrons. Pick your seat from a choice of high tops, tables, or booths. The waitresses have been here a long time and recognize regular visitors. The place can fill up around lunch, so best to get in a little earlier or a little later. The buffet usually has a variety of 6 different pizzas, but if you are picky you might have to wait a little bit. Pepsi products to drink, salad bar, and wood paneling all around. Stop in for a visit. Its just what you would expect.
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A Private User
For a low price point, fast food establishment I can NOT believe how attentive and professional the service is here. This is the type of service I receive at an upscale sit down restaurant. In fact its often more polite and efficient than I may receive for spending ten times as much somewhere else. More often than not when I spend my money I get rudeness or general apathy by a worker who simply does not care. Im treated rudely at a vast array of businesses: The bank, the grocery store, doctors office you name it...but not here. Every single employee I have ever dealt with at this location has mastered the art of superior customer service. Something lacking in 90% of my daily transactions with other merchants. On top of that they always get my order right. What more do you want? Whoever runs this location should get a promotion. Keep up the great work.
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David Mauro
I write having had a couple bad experiences over a couple year period. The last experience was this week, wife ordered pizza for me to pick up. It was not ready when i arrived and I waited and waited - turns out the pizza was ready but they didnt tell me....That happens but the reason I ordered was because I had a great pizza from the Valrico store (60 and Valrico Rd). Well night and day difference - the sausage tasted "old" or like the fridge - blech and the pizzas were just not good. This will be the last for this location. BTW seems like the same manager every time over the years.
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Caroline Hepler
Im not sure when it is that people are getting great customer service. We went to the buffet on a Sunday not long ago. One guy behind the counter was yelling to someone else going out the door that was not exactly appropriate for my kids to hear. The salad bar area...well...I would just avoid that altogether. It was dirty and the food looked like it had been sitting there over night. The pizza at the buffet wasnt horrible but wasnt great either. I will not be going back there again.
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Ryan Leath
Called ahead for pickup. I live near Oldsmar. Almost 25 miles away. We were picking up from here to eat at my parents house in Brandon. Drove all the way there, a little over a half an hour and still had to stand in the lobby and wait another 20 mins. And I was quoted 20 mins on the phone. Staff running around like they werre lost, couldnt get my order right. Gave me the wrong order twice. Finallhh after I aired my frustration they magically had my order ready. Never again.
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Denver Berry
Dont know what it is about to go orders at this Pizza Hut but they can never get it right I dont know if its my phone or the idiots they have working there but for the last 3 times theyve put toppings that I ask to be taken off and then when you say hey I said no mushrooms on my pizza they try to argue with you like your the dumb ass! Yea great customer service smdh yea right! Hope this place gets closed down
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John Rhodes Fourth
Someone said this Pizza Hut is the one that reminds me of the Golden Age of Pizza Huts from when I was a kid and its true 110% I use to go to the one in plant city when I was a kid and it was a good old pizza hut like this one and it got closed down and they built and new one a mile away.One of those little boxes of a place that isnt the same.I hope this one never closes down,it is a one of a kind place
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Alex Burke
THERE IS A WAITRESS THERE WHO IS VERY RUDE AND BAD MOUTHS OTHER CUSTOMERS IN FRONT OF OTHER CUSTOMERS . THE WAITER MIKE IS SUCH A SWEET HEART . NO COMPLAINTS ABOUT THE FOOD JUST THE ONE WAITRESS HER NAME STARTS WITH A M NOT QUITE SURE DEFINITELY DIDNT TIP HER FOR HER RUDENESS AND UNBUISNESS LIKE ATTITUDE . THE MANAGER WAS A SWEET HEART WHEN SHE CAME OUT TO SPEAK WITH US
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C Perry
This Pizza Hut is AWESOME!!! I needed Pizza for my daughters kindergarten class. They eat lunch at 11:00 a.m. and Pizza Hut does not open until 11:00 a.m., not only did they open the doors for me twenty minutes early, they had four pizzas ready in 10 minutes and cut them in smaller slices for the children. You cant find better customer service!!!!
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A Private User
I love the people at this location.. they are always so nice and personable - on the phone and in person. You always feel welcomed and that your business is really appreciated. Especially the older man... super nice. The pizza is very good, and you cant beat the value.