Address: | 11305 S Parker Rd, Parker, CO 80138, USA |
Phone: | +1 303-841-4673 |
Site: | goodtimesburgers.com |
Rating: | 3.8 |
Working: | 7AM–9:30PM 7AM–9:30PM 7AM–9:30PM 7AM–9:30PM 7AM–11PM 7AM–11PM 7AM–9PM |
SI
Sizzle slay
This was one of the worst experiences I have ever had at any fast food restaurant. I walk in there with 30 minutes to spare on a lunch break hoping to get my food and leave. I walk up to the cashier and ask "do you have any burgers already made and ready to go I am in a hurry" I am then told yes we do so I order it which wasnt even something I wanted, I just wanted to get food and leave. After waiting 20 minutes for a burger (that was apparently already to go) I go up and demand a refund. I am then told we dont refunds which is odd because every other fast food restaurant does. I am standing there arguing until i reach the point where I have to leave because I have no choice. Basically they ripped me off and stole money. But wait it gets better. So the manager John who is probably the most rude and idiotic manager ever (I am surprised he is one), tells me that he doesnt do refunds. I ask him how can you take my money and not give me a refund when i didnt get my food? He says "sounds like a personal problem." Bottom line here is this is the worst good times let alone fast food restaurant I have been too. This location has the slowest employees possible at the job, so slow in fact that I was questioning whether or not they were under the influence of some drug. Their manager is an idiot who cant even handle his job as he was way in over his head just handling the few orders there were that day. And to top it off he is extremely rude. Funny after reading some of the other comments his name (John) is brought up several times. Sounds to me like higher ups should take some initiative and fire this terrible employee.
MA
MARLENE CRAVEN
Theres no option to give this place zero stars but I definitely would if I could! This was first time to ever into a good times burger restaurant and after my experience itll be the last. After hearing the manager John ( he informed me that he was also the owner) complain that he could only do so much when I requested a refund after waiting 15 minutes for 1 bambino and an order of fried pickles and his attitude on the matter was as though I didnt matter. I wont be back. He didnt handle the matter professionally at all. He was making excuses and being rude. I write a lot of restaurant reviews and always honest and give my personal opinion which is what people look for when they read reviews. Ill have to say that this place didnt have together. They didnt seem to know what order belonged to whom and the manager/owner John was rude and seemed overburdened with the running of this restaurant. I may eventually try a good times burger again but it definitely will not be this location and neither will my family and friends.
BR
Brandon Bender
Bad experience here. I went with my dogs to get Paw Benders and some sliders for myself. I was in about 30 to 45 minutes before closing, all the employees were in the back cleaning and I stood at the counter for 10 minutes before being helped. When I got the Paw Benders, they look like the had completely melted at one point and they just stuck them back into the freezer. VERY DISAPPOINTED. Then when I went to sit down and eat my sliders, I hadnt noticed but the "clean" tray they put my food on was covered in grill grease and fat underneath. I noticed after I opened a burger and the grease/fat from my hand got all over it. I might have complained at the counter, but the employees were in the back cleaning again and I didnt want to waste more time. This is my first time I have ever felt compelled to write a review on a store, EVER! I will not be eating at this place or recommending it to anyone else.
DA
david strain
The meat in the burger tasted canned and the bacon was a massive chewy lump. They put so much sauce on it that it was all over the outside of the bun. They also gave me unsweet tea instead of the Dr. Pepper I ordered. After this blatant display of apathy toward food preparation, I figured an exchange would likely result in another round of crap so I tried to make a return. They refused. Thank goodness there are other burger joints in town!
ZA
Zach Jensen
I visited today and was surprised by the high prices. We ordered two 3 packs of bambinos with cheese. After being the second car in line at the drive through and still waiting 15 minutes for our food, we ended up missing the start of the bronco game. Much to our surprise when we got home, there was no cheese on the bambinos that we paid $1.80 extra for (which is ridiculous in itself). I will not be returning to good times.
AL
Alicia Miller
The burgers are pretty good but the dine in service was a little "off. The fries werent cooked all the way and I brought them back to the counter to get fresh fries, but they forgot about us. I hope they didnt serve frozen fries to everyone else that day. This is an okay place. We might give it one more try, but its not the best burger in the world.
ST
Storm P
Each and every time I order here...(Im not being dramatic, this happened 5 times in a row) I ordered the Chicken guac sandwich. Each and every time, I got the Beef guac sandwich. Its not that I dont like the Beef at Good Times. I just really like the chicken guac sandwich. But when I order it, and cant seem to get it, its frustrating.
CH
Christopher Maillet
The food seemed a bit pricey for the size, but it was delicious. One thing I would change is to get rid of the edible straw thing for milkshakes. They never really work, and I just ended up using a regular soda straw anyway.
RO
Rob Bruce
Wow, some issue with this places ability to deliver burgers in less than 20 minutes lately. If you are in a rush, and theres a line at the drive through, visit Noodles instead.
SO
Solomon Sidhu
Food is good and speedy service. Not 5 stars because they only gave 2 napkins and packed the food in horribly which ruined the napkins before i could use them.
JA
Jamie Ferrarin
If you want the best Vanilla Shake on Earth this is the drive-thru for you. However be patient the drive-thru can back up with 5-6 cars quickly.
AL
Al Pridemore
Consistently good fresh burgers, fair service...good fries. Live the frozen yogurt. Sometimes fries have old grease taste.
RA
Rachel Bellinsky
If youre going to have to eat fast food this is a great alternative. Antibiotic free chicken and beef. My kids like it!
AS
Ashley Nguyen
Got there at 9pm and they were already closed. Lights off, no one there. This location says they close at 10pm.
MI
Miriam Mayo
Im not even from Colorado but this is the best food i had ever had hands down and the dipping sauce is so good
VI
vincent rodriguez
20 minute wait at the drive thru. No apology or explanation. Very frustrating experience. Will not go back.
DR
Drew Marshall
Real real real real real real real real real real real real real real real real nooice Brah!!!!
NI
Nick Benedict
Ive been there twice this year, and twice theyve given me the wrong food.
AS
AskJake Montgomery
Good food and intuitive people taking orders in the drive through.
JE
Jeremy Coulter
Really good burgers for fast food. Wild fries are to die for.