Tops China
| Address: | 1209 Benns Church Blvd, Smithfield, VA 23430, USA |
| Phone: | +1 757-356-0808 |
| Rating: | 3.7 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–10PM |
Location
Photos 9
Reviews 14
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Ayanna Shahid
Dont order here around 8-9pm. Because they are in so much of a hurry to leave they will mess your order up. Over the phone theres always a little girl taking orders. Whatevrr you do GET SOMEONE ELSE TO TAKE YOUR ORDER. She always , ALWAYS manages to mess my stuff up. It never fails. I asked for general tso chicken with lo mein NOODLES in replace of the rice, tea and hot oil. Came to 16.80. I told her i needed change for a 20 (for delivery) she says okay. The driver gets here i have $20.80. He gives me a dollar and says call the store and they owe you $3. I said why cant you go to 7-11 and get change . he refuses to go and get change. It was discussed over the phone that i needed it he shouldve been prepared. So i just say whatever and i go upstairs to call the store that they owe me change. Come to realize he never gave me a recipte or a menu. I just finished calling for the 20th time and no answer. I open my food its the chicken.. But she gave me shrimp lo mein . i just wanted the noodles. Im so tired of this place ive order from this store since ive moved down here 5 times and only ONCE have they gotten it right .
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Chatzkies
RUDE service. Children running the front counter. They barely say hello, no smiles no thank you. My children tried to engage the youngest one in convo and the 6 year old flounced around and shrugged her shoulders refusing to speak to her (a 4 year old). NOT a language barrier either I asked and that child speaks English as did the young girl who rang me up and took my order (about 10 years old). Tonight 3/27/2014. The 10 year old was just as rude and didnt smile the whole time even when I, a customer, tried smiling and being cordial while ordering. STONE FACED and unfriendly interprets as rude. As for the food it was extremely GREASY. Tasty but the shrimp fried rice was NOT DEVEINED how gross it that. I just moved back to the area from MD after being gone for 8 years, I didnt know restaurants even still sold shrimp without them being deveined. Ive been in here before and received excellent service...But get the KIDS OFF the counter for goodness sake. If they arent taught common courtesy how to smile and great a customer get them in the back before you lose business.
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Anne Wang
Ordered Mongolian Beef and other two dishes. There were no more than 6 shred beef but a lot of, a lot of Onions and green Onions. The taste are not good for the other two dishes either. However, the other two dishes at least carry on what they said on the memo. The Mongolian beef dish has no beef in. Either the chef forgot to put the beef in or the waiter gave us wrong dish. If it didnt rain that day, I will drive back to show them what offered to customers. I will never come to this restaurant again and dont recommend this place either.
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Chad Callahan
Typical fast food Chinese. Menu is too big to be useful but everything is good from what I have ever ordered so far. Price is a little more than it should be but I can only guess thats because they over portion (the small is a jam packed quart). Great for carry out, do not recommend eating in. I give it the following ratings: 4- service 3- quality 4- quantity 5- speed 2- price 2- cleanliness
MA
Mary E Tyler
Tops China is a nice little local franchise run by a very hard working local family. The children who work the counter are members of the family and are SHY, not rude! They are very nice if they know you well. The food is excellent and very cost effective, however this is definitely a take-out joint with a minimum of atmosphere.
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Lila Brown
Love this place, when I call to place my order if they dont understand me they always put someone else on the phone to complete my order and thus far my has been correct. The delivery guy is very respectful and he always wait to make sure my order is correct before leaving.
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Cat Drewery
I love the food and they have fast delivery. The only complaint I have about them is they always have a really difficult time finding my house, which is odd because I live in a neighborhood, so its really easy to find.
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Kelly Harris
We dont eat pork and they make our soup without it per our request everytime time. They are great people at a great price for a small town. We love them.
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TriniYanna VA
Not very friendly; my receipt was thrown at me by the adult woman. The noodles were dry/not very tasty. I will never order from here again; $10 wasted.
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Grant Reynolds
Never again will I order food from Tops. It took two hours for the food to get to my house, and to top it all of it was cold and dry. NEVER AGAIN.
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BellaSunshine Love
Best food ever eating been eating since they opened
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Jamie Hayden
Love the food and the people are very nice!!
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Dreama Forbes
Friendly and accommodating! Great people!
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frances hill
Good food
