Sift Dessert Bar Santa Rosa
| Address: | 404 Mendocino Ave A, Santa Rosa, CA 95401, USA |
| Phone: | +1 707-703-4228 |
| Site: | siftdessertbar.com |
| Rating: | 4.4 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 11AM–8PM |
Location
Photos 100
Reviews 13
CA
Cam Kendall
We wanted to do something different for our wedding so we thought it would be a great idea to use Sift as we had tried their delicious cupcakes in the past. We set up a tasting about 7 months before the wedding date to decide on our favorite creations. As expected we were overwhelmed with all the options and combinations to choose from. We gave them our selections and they wrote it all down. A week later we had an estimate which was a fair price. At 35 days before the wedding we were starting to get worried as we had not heard from them. We sent an email and they responded with the following: --------------begin quote------------------------ "Im sorry - we sent your invoice to you 4 days ago (8/26). It came from "notifications - Planning Pod" and since you have gmail, Im sure it went in your spam folder - gmail ALWAYS sends them to spam. Im so sorry to tell you this, but unfortunately we cannot accommodate the order for your wedding any longer. Our event production schedule is set up to 30 days in advance and 9.21 is the second largest wedding weekend of the year for us. We are booked. I know you have someone else doing some other desserts for you, but if you are really in a bind - I can see what we can do, but it would mean we would be extending our staff into overtime...which translates into extra dollars unfortunately. For an order of your size, production costs would be 25% of the total invoice. ----------------------end quote--------------------- Needless to say we were less than thrilled. If your emails ALWAYS go to spam in the largest email provider in the world, perhaps you should warn your customers. A phone call to follow up would probably be appropriate as well. With less than a month to go before the wedding we decided that it would not be reliable to use Sift for our wedding and ended up finding two other small local bakers that were able to do the cupcakes and macaroons on short notice without any extra fees and in the end, only 75% of the estimated Sift cost. They were also available by email and their replies did not go to my spam folder. Recommendation: as stressful as weddings are, it is worth doing the extra research to find vendors that are professional and as interested in making your day as special as you are. 2 stars because their cupcakes are good.
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A Private User
Cupcake shops seem to be the latest and greatest fad in the snack world, so for a weekend road trip to the Russian River area, I planned to try Sift and see what all the fuss is about. I had done my research on cupcake shops in the area, and after seeing Sifts website, they had me sold. Unfortunately my experience was disappointing (Maybe my expectations were too high). The only reason they got 2 stars is because the guy working the counter was very friendly, and theyre boxes are super cute. I ordered the Black Cherry Jungle, which is a chocolate cupcake with black cherry icing. The cupcake was very dry and tasted like any cupcake a 10 yr old could make using store-bought devils food cake mix. The sugar in the frosting drowned out any existence of cherry flavor. On my way back to the Bay Area, I saw Sifts Cotati location and almost went in to try my 2nd choice, the lemon cupcake, but decided to save my $3. Ill stick with making my own cupcakes - the extra time and effort is worth it!
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jaq velez
I swear Sift is heaven on earth. I discovered this while heading to eat at the Puerto Rican restaurant a few doors over on my visit from NY. I couldnt help but stop in and splurge. These are by far the best cupcakes I have EVER eaten. When I say ever I mean it as Ive had every cupcake in NYC and sampled along the East. I went for one cupcake and purchased a dozen plus macaroons which were equally phenomenal! I couldnt stop thinking about Sift so luckily I ordered 3 dozen cupcakes for my 30th birthday and had them shipped to myself in NYC. The customer service to have them arrive on time was impeccable. When I had them come out for my birthday the bar went from loud to extremely quiet. Everyone was so involved in their cupcakes that no one had words and others wanted a 2nd cupcake. These were a hit and I knew it. A million thank yous to Sift for creating such deliciousness. I wish they would open up in NY. Then I would be in cupcake heaven.
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Tyler Barisdale
Decent cupcakes. Nice strong flavors. The chocolate was a little dry but all the other flavors were moist. I love cake pops but the cruffles were too moist. I was expecting more from something trying to resemble a truffle. It is basically half of a cakepop without stick for twice the price. I bought two of each cupcake and cruffle for my family to try. Other cupcake shops gave me 10% discount or more without asking for buying two of everything. Sift gave me a wopping $2.00 off. I am normally a very heavy tipper too. I most likely would have gave it a 4* but all the little things add up.
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Lorraine S
There arent very many bakeries and dessert places in Sonoma County and I agree Sift is one of the best it has to offer. However, I do find their pastries a bit too sweet rather than flavorful. Yes, there is a distinction when it comes to desserts. I enjoy the unique and variety they have to offer but even 80% of the sweetness level they have right now would suffice. There are superior places further down towards the city etc. The customer service was great and the prices were extraordinarily high but I think that has become standard so, I cannot complain too much.
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A Private User
A great cupcake and fun experience!! I never understood the "craze" for cupcakes but a co-worker introduced me and now I am hooked! The Blueberry Tequila Almond and Pink Champagne have me coming back for more! I cant wait to try each and EVERY single flavor!! Wonderfully moist cake, delectable buttercream frosting (I only wish I could make these at home) and friendly service! AWESOME!!!!
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A Private User
this place is awesome but I dont know why they close at 9 pm if they have nothing left at 8:00pm. we went here excited to try the frosting shots tonight and 40 minutes before they closed the lady at the counter told me they had dumped all the frosting. slightly annoyid. losing a star for customer service.
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Sean Thorniley
The cupcakes are pretty good, but Mustache in Healdsburg is much better. This is a good spot if you are downtown SR and in need of sweet treat and not a candy fan... Nothing special here, but nothing wrong either. Many folks love this place, so there you go ;-)
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Bren Hanson
The cruffles are my favorite! Triple chocolate. Theyre like taking a cupcake and smashing it into one amazing bite!
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Brittney Bailey
Best cupcakes ever! I get them for my staff birthdays. Never a disappointment -- literally everyone loves them.
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Alycia G
Yummy cupcakes and cakes. My only complaint is that even my kids felt that the frosting was too sweet.
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A Private User
we saw them on cup cake wars and had to try it only been there once but can not wait to go back
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Dawn Richards
I cant believe people like these cupcakes, They are heavy, dense and taste like chalk!
