Address: | 21031 Tripleseven Rd #190, Sterling, VA 20165, USA |
Phone: | +1 703-421-5079 |
Site: | chipotle.com |
Rating: | 3.5 |
Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
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Anjela Lusk
Im rating this two stars because both my mom and I have gotten severely sick from this place. This may get tmi, but I feel like I need to share this. First it happened to my mom. She went to get chipotle after working and then an hour later she started vomiting excessively and had diarrhea. Then it happened to me. I got chipotle at 9pm and hung out with a few friends after. I woke up the next morning in the same situation as my mom. I was throwing up excessively and couldnt keep any liquids down. Not even water. I just want to warn people before going to this chipotle. I have not had the same experiences at other locations, but to be honest I will no longer eat at this chain.
CA
Carlos Gomez
Un mal servicio. Ase unos minutos pase a comprar. Y me cobraron extra carne. Y le dije a la cajera Nubia que era regular y le valió m cobro extra. Todo por no tener más cajeros. Solo tienen una y aún así no hace bien su trabajo.
KA
Karen Palma
Ive been going to this store since like for ever However, lately Ive noticed that the food is always empty and not ready to be served. I always have to wait for something to be made. This last 3 weeks there has been lots of staff turn overs so I noticed that the food is never fresh or looks fresh.. I hate to see them cleaning the station not changing their cloves when cleaning. I always have to ask some one else to serve my meals. ..please fix that and may be I will give a 5 star...
SA
Sasha Noghreh
great customer service but their portions are so small!! like 2 months ago i used to go there to get food for my gf and i would get a burrito bowl and it came to the point that i couldnt mix the food in the to go platter they gave me, i thought "what a bargain" and i would save some for later. i went there and the portion was just nothing. barely any meat. there was more rice than anything. im hoping they change that or the new Chipotle down in my area beats that!!
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A Private User
Huge portions of rice and always skimp you on the chicken every time unless you speak fluent Spanish or maybe look Mexican. The same lady is always there and is giving skimp portions of chicken even if you pay for double and insist for more. Terrible service and slow the line is always out the door and doesnt move fast like most other chipotles. Stay away from this one if you can!!!
CO
Corrie Miracle
I have come here many many times and love it! So do many other people.... If you get there during lunch rush- you may have to wait in line a bit, but they definitely try to get people in and out fast. There is tons of seating which is great at a restaurant this busy and tons of parking which you cant beat either! Close access to route 7 so you can get in and out and on your way!
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Gohan Huntington
I regularly go to this location. The food used to be really good but recently I have noticed the quality has gone down a lot. not sure why. also noticed that it went from super busy to always practically empty. I got really sick from the food (that norovirus) and was sick for over a week and still recovering. but, ill still probably eat here haha. no regrets.
TA
Tanvir Sidhu
Horribly slow service. We ordered via the app so we can pickup the order when we get there. When we got there our order wasnt ready and on top of that people who walked in with us or after us were able to get their before us. I could have just stood in line and gotten our order sooner. Def the worst experience I have had at a Chipotle.
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Ashu Gupta
Its another Chipotle, right? This one has decent parking access, but getting in and out of the strip center can be a bit tricky. The folks inside are generous with their portions, and the food was of the expected quality - fresh and simple. I always get the veggie burrito bowl and was happy with the quality and service.
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Paul Davis
So things never change . Long lines bad service and after getting to the front of the lone they are out of flour tortillas as well as they were out of quesadillas. They have poor service and the "I dont care attitudes". There are a lot of choices out there but this place allows me to find better places to eat.
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Doug Vaughn
I usually go to the Sterling location cuz they are good. This location is not busy so the food and service should be great, but it wasnt. Slow as hell. Meat over cooked or sitting for a while. No flavor in the salsa terrible burrito. Need a refund to get my money back. Ill stay in Sterling or go to moes
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James S
With all the health issues plaguing Chipotle youd think that restaurant cleanliness would be a priority. Spills on tables, trash on the floor, brown stains on the toilet away from the flowing water. The place wasnt busy when I was there and it looked like a full crew behind the counter.
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Patrick Gaul
I always love me some burritos. The food on average is awesome. Unfortunately this location seems to always run out of stuff during the middle of the day. Also do not place an online order. They never get it completely right. The staff is friendly and the place is clean.
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Chelsea S
This place just shut down due to norovirus contamination...not surprising after coming here a few times and seeing such lax management and poor customer service. Employees probably werent washing their hands after going to the bathroom.
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Tony Pham
Every time I order online, my food isnt ready. But today when it was, they didnt get the sauce that I ordered, mixed up the lids with the orders, and the container was all soggy and falling apart. Not the best today I guess...
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Vince G
The over cooked chicken (which is better than salmonella poisoning) would be my only problem here. Otherwise, everything else is always fresh and tasty. This place can be loud during lunch and dinner rush.
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Sankar Prabhukumar
I stopped going to Chipotle because they started getting stingy with the quantity but I believe now they are now attempting to woo customers back. Taste was good and they served a full bowl of food.
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jose hernandez
Es similar a la comida hecha en casa y fresca solo que an reducido la porción gracias
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H Joe
Stay away from this location unless you want to wait 30 minutes to eat. Slowest staff ever. Always line because of it, where if you go to sunset hills road, same line will take 15 minutes instead.
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Scott Moseley
Our online order was on time and correct. Manager had staff double-check my order when I arrived. In-store lines are often long, so ordering 30 minutes ahead online has been helpful.
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Criseyda Rugamas
I order on the app and the food was terrible when I pick up I order steak and the meat was burns and black Not what I speated I put my money in the trash Not happy with chipotle
VA
Valar Morghulis
Buyers Beware: Read what Anjela Lusk wrote in a review only 2 months ago. The store has been shut down due to food contamination and illness. Avoid chipotle - go to Moes or Qdoba
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PreyingBearPraying TV
They always go too quickly and mess up my order. Its the only one around and Ive been there about 50 times and at least half the time they mess up. Get it together chipotle