Address: | 2501 Taylor Rd, Chesapeake, VA 23321, USA |
Phone: | +1 757-465-2355 |
Site: | restaurants.ihop.com |
Rating: | 3.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Nathan Coflin
Super slow service. Waitress only brought me one half filled cup of Honey Mustard for my entire plate of chicken tenders. Asked for ketchup, brought me a bottle that was practically empty. Never refilled my drink or offered to refill it. To top it off apparently she said they closed at 11pm yet sitting in front of a giant sign that says "Coffee and Pancakes 24/7". Google lists it as being open 24 hours as does their IHOP Facebook page. Fine maybe it isnt their fault to update these second party webpages but even the main sign by the street says "Open 24 hours" as well as the HUGE lit up sign above the door saying Open 24 hours. Closer inspection shows the door does say "Open 24-hours Friday and Saturday, Open til 11pm on Sunday-Monday". That small door signage really isnt in line with several much larger signs that say "Open 24 hrs". I assume at one point they probably were 24/7 but have decided to stop being 24/7 yet didnt invest the money to change the signage. Poor management decision. Just a bad experience, I recommend anyone thinking of coming here go elsewhere.
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Brandy Nottingham
The establishment was quite and clean when we arrived . There wasnt that many guests there. Our food was hot and arrived in a timely manner, but there was an incident to where another guest was having an issue with her meal and when she said something about the food on her plate not being done you could hear the cook saying that the food was done when the server went to the back to tell him. This made the lady upset to hear the cook saying that so she asked to speak to a manager concerning the issue. When the on duty manager arrive he acted as if he didnt know what to do about the situation so the lady started cursing at them. When me and my boyfriend said something about the scene my children had just witnessed with the lady cursing, the manager and an employee started laughing and said that they understood what we were saying and that they were sorry. They were not sorry if they stood in out faces and laughted. The food was alright but the customer service is not up to par and unprofessional.
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Brian Kretchmer
Me and my sister arrived about 2 am, took about 5 minutes to get seated with no one in front of us. Once we got our table it took another 10-15 minutes for someone to take our order. Mens bathroom smelled like old urine. When my order came out it was on a dirty plate. There were dirty tables all around us and no cleaning going on. Manager on duty didnt know what he was doing. Definitely stay away from this location. I would rate 0 stars if I could.
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Natasha Ross
Horrible***** Dont eat there!!!!! Long wait Had hair in my food. Sent back and remade only to have rotten bananas on my french toast and half done eggs. So bad that the waitress went to remake eggs as she informed me she also was the cook. Eggs were good but appetite spoiled. Oh but lucky me I got a whole 2.41 cents off my food. Even though our waitress Lovetta was "the bomb" I WILL NEVER GO BACK THERE!!!!!!! THEY HAVE 2 DO BETTER
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Steven White
Good meals, for breakfast, lunch and dinner, for a very reasonable price. The staff can be a hit-or-miss situation (based on whos working at the time). The only complaint I have is that the time from being seated to the time the food is actually delivered to the table can be a bit on the long/slow side. Other than that one gripe, its a quaint, little place.
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Travis Bunday
They are usually pretty good, but they go through employees as the best ones leave they still have to get their act back together, but usually if the service isnt good, complain to the GM on duty. They have been constantly trying, so dont knock it completely, as they may have better staff. Food and service is slowly getting better.
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Peter Fox
I dont normally go to places like this but the kids really wanted to go so i indulged them. Pancakes were good but other than that the food wasnt very good. My wifes meal came with salsa and the waitress acknowledged that they forgot it and said she would get it but never came back. Not sure that i expected any better.
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William Carter
I ordered the ultimate combo w/strawberry and orange topped crepes. After 15 min waiter came back to inform me they were out of crepes. I ended up ordering harvest nut and grain pancakes and got buttermilk pancakes. the eggs were over cooked, sent back, round two over cooked again. The three stooges could do a better job.
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Holden Shepard
My friend and I always go here every New Years Day, as a tradition. Despite being absolutely swamped, they were cheerful and took good care of us. The food was great, and they even gave us to-go cups of sweet tea after seeing how much we enjoyed them! I definitely suggest this for the most important meal of the day.
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Kenneth Cook
Wont go here anymore. 3rd time there and it is always something that is served wrong, cold, or not even served. Last time we were here my pancakes were hard and my youngest sons food took forever to get served. I mean how hard is it to make a chocolate pancake!! I believe she forgot to put the order in.
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julia Montney
Sat waiting for 30 minutes after order, appetizers never came until meal, tables were dirty and it took 3 different seating attempts to get a clean seat/ table. And wait staff still had to clean one off. Cooks were yelling orders, not a busy night and plenty of empty tables. Ridiculous!
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Sandra Toporek
Very dirty. Food on the floor. All Servers pants nasty and dirty. Shirts not tucked in. My glass if juice had food in it. Spoon had dried up food on it. Sat by kitchen. Food on floor. Water on floor mold on floor. Needless to say disgusting. Will not be back.
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Chanell Thomas
The customer service at this location from management is zero. The customer should always be the priority wheather by phone or in person. Also, when placing orders by phone is NEVER reliable. I will be contacting the GM regarding my dissatisfaction.
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Solshine 757
Slow service, had to wait over 15 minutes after being seated to flag down a waitress to serve me. Food was great however I overheard another customer complain that the dishes were dirty and the food had an odd taste.
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Micheal Blevins
Went in at 4 pm and ordered a thick burger and was told they didnt have any hamburger meat.Par for the course .Ive never had a pleasant experience at any IHOP.you couldnt give me enough money to post a good review
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Thaddeus Hargrove
Had short stack of pancakes and bacon last night. Pancakes were not cooked until done, tasted like batter half mixed in the bowl. Was sick and running to the bathroom all night and this morning.
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harold riedel
Standard Ihop. The food is on par with any other Ihop. Nothing to write home about. If you are looking for a quick simple meal and want to know what to expect, then Ihop is the place for you.
CA
Camrin DeLeon
I couldnt rate this 0 stars, but it is. This place sucked. Hair in food, waiting was terrible. I went with my senior class, and my table got our food 10 mins before we had to leave.
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Will R
Empty yet insanely slow. Took over an hour to get food. Was cold on arrival. Had to get a different server to bring food and then bring silverware after asking our for them twice.