Address: | 970 Douglas Pike C, Smithfield, RI 02917, USA |
Phone: | +1 401-349-4979 |
Site: | tavolowinebar.com |
Rating: | 3.8 |
Working: | 11:30AM–9PM 11:30AM–9PM 11:30AM–9PM 11:30AM–9PM 11:30AM–10PM 4–10PM 4–8PM |
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Jeff Touchette
DO NOT GO TO THIS RESTAURANT!!!!! This was, by far, the worst experience I have ever had at a restaurant. While seated, the sever marissa was totally inattentive and made us wait 30 minutes (while she stood in the back bsing with staff staring at us!) to pay the bill which was so overpriced! No bread until after the apps. Calamari was soggy and such a small portion for an app. She also took my plate to wrap it and didnt return the food to me for a solid 25-30 minutes, I threw it out in fear of contamination after how she had treated us. At the beginning of the service marissa explained that they have children size portions of the usuals (mac and meatballs, pizza, etc) my son decided on a cheese pizza and they bring us a full adult size one for the adult price, hes 4... Very sad! We were so annoyed we stopped at the desk and attempted to explain our situation to the woman there. We were told that unfortunately we werent the only table marissa has to serve that night! There was maybe 30 people max between the bar and dining room, it wasnt busy by any means. We just left, and decided to put up a review on facebook which was met with some of the most ignorant responses I have ever seen from an establishment. Be aware that they have fake profile reviews on facebook and Im sure there are some fake ones on here to drive up their rating. Do yourself a favor and go somewhere else. I would be happy to speak to anyone privately for more information. I apologize in advance for the restaurants rude comments that are about to follow, but Im sure it will prove my point. Thanks for reading and feel free to contact me for more information. this was also cross posted on YELP.
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Andrea
My son and his wife eat here often so when I came into town to visit over the holidays I treated my out of town friend to lunch. We arrived and were seated immediately. We each ordered a different lunch special. Being Italian and having made my own pasta over the years I never order pasta dishes but decided to try their Penne Cardinale. It was cooked and seasoned to perfection and the temperature was piping hot just the way I like my food. I was surprised by the large serving size and both my friend and I took half of our meals home. The specials come with your choice of soups, a variety of main dishes and your choice of desserts along with a basket of tasty bread and butter all for only $15. Our waiter was professional, attentive yet unobtrusive and each course came out in a timely fashion. Tavola is tastefully decorated with a quiet ambiance and I will definitely return the next time I am in town. I very much appreciated the positive experience and the high quality of food that they serve at Tavola.
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Kevin Giblin
The menu was limited due to the ventilation system. We asked for bread and our waitress said that their was no more bread because the oven was not working ? ?. Our meal was rubbery like it was pre cooked and quickly reheated before serving it. The pizza tasted like a box pizza that was extremely thin and did not have the toppings the paper substitute menu had listed. We have been to this restaurant on different occasions and was satisfied with the food. Today, we different we should of been notified of the problem prior to being seated. Will not be going back. The attitude was this is our menu deal with it and if you questioned how it was prepared you get the attitude. This is my first negotiate review I have done but I felt I wasted hard earned money on a very poor product.
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Mickey Scotto
So disappointing! This restaurant has gone downhill- too busy concentrating on the new digs in Providence? Service was very slow (only 1/3 full), horrible cosmo (sent the first drink back, and very sorry not to have sent the second one back) waitress said it was a new bartender...they forgot one of our appetizers and served it only after we reminded our waitress and she brought it out just before our entrees. I asked for black pepper for my short rib and waitress graciously (?) gave me two short grinds of the Peppermill and left. The hostess had jeans on. Just very disappointing to end our vacation out $120 for a dinner for 2. Weve been there many times before (even a wine night) but wont be back.
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Luis Sanchez
I have never been to DCarlo so i didnt know what to expect entering Tavolo under new ownership seeing how i have heard so many great things about DCarlo. When i first entered i was blown away by the decor and the immediate service and attention. This place is outstanding and the place to be for dinner and drinks. Always busy and for grrat reason. Great food, great staff, great drinks, incredible owners. I recommend Tavolo to anyone and everyone. If you are looking for a nice romantic dinner, a couple of apps and drinks, a family dinner, a work party, dont waste your time just plan it at Tavolo... youll be glad you did!
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Russell Allen
Thought the food was pretty tasty, a little salty so taste it before you season anything.. The waitress was extremely slow with our order, especially when there wasnt many people in the restaurant at the time, boy did we wait. The portions were adequate , could have been a bit better for the price that they ask. I would have given four stars except for the waitress and the Filthy Glass that they gave me which had a ginger ale in it. That was disgusting, was going to walk out but I kept my cool. Hopefully I dont get sick, because you dont know what germs are flying around anymore.
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Susan Nasif
Five of us went to dinner after attending PPAC. Meals were all very salty, seafood was overcooked. Waitress had no interest in her job. Calamari was like rubber. The drinks were watered down....even the bread was lousy......Save your money and go to a restaurant that actually cares about creating outstanding dishes and establishing a reputation. We could understand if 1 meal was lousy but all of them were not even mediocre. Oh well we tried it but will NEVER return....value and quality were non-existent especially with so many extraordinary restaurants in Rhode Island!
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Nancy Kelley
We were so thrilled with the attention to detail that Sherri and her staff lavished upon us for our sons rehearsal dinner last week. The private room was very comfortable for 32 people and the menu was absolutely delicious. And the desserts were incredible. From beginning to end we were impressed with everything Tavolo has to offer! You need to see for yourselves!
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Robert Vinacco
April waitress got order wrong and buy the time the correct meal came my 5 friends were done eating. April did not give much concern. Veal chop was nearly raw and I was not going to sent it back. Was not a pleasant experience. I noticed she stood by door, maybe to see if I was going to complain. Should have giving something to are party for their mistake.
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Adalis Santana
Complete disappointment. Came here for dinner with some friends. Had my mind set on grilled chicken. When I told the waitress I just wanted a side of grilled chicken she looked at me and said "thats all you want".. She was rude and obnoxious. I really didnt appreciate it. Im pregnant. Her attitude completely took my appetite away.