Address: | 362 S Main St, Fall River, MA 02721, USA |
Phone: | +1 508-231-9464 |
Site: | boneheadwings.com |
Rating: | 4.4 |
Working: | Closed 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
JO
Jordon Macinnes
Dear Mr Owner, Its 08.19.17, 20.41 Ive been trying to call for 30+ minutes from multiple phones and all Im hearing is "Your call is very important to us" - Somehow, I get the feeling this isnt the case. I give up; youve lost my business - In hindsight, Im glad I didnt order, from previous experience, its likely I wouldnt receive my food until 10:30pm by which time Id be dying of starvation. With regards to my previous comment about your "piss poor service" on the last time I tried to contact you (and referenced my previous order), you explained A: "Jordan - we closed 2 weeks ago to facilitate our move to new location. We had been announcing it in advance and is also other on our social media channels." - Heres some advise, update your website and your phone service like a normal business; this is the key point of contact and flow of customer traffic - keep with the times. B: "In addition, Our phone system doesnt shut off until 7 minutes before close and its automated, so your timeframe must be off a bit as the phones would never announce closed otherwise." - Are you calling me (a customer), a liar? Sort your self out Mr Owner.
JA
Jay Johnson
I went there on Sunday for the playoff game Steelers against the patriots I called for my order as of going over the Bragga bridge they told me what time youll be done so I drove there parked in front of it and waited then went in when the time came due to pick up my wings got them and went straight home even tip I live 10 miles away the time I got them home they were dry an edible so I kept the parts that werent even in the parts that were put back in container and put it in my fridge then I contacted the store and they relate me to the owner to which Im still waiting on a phone call and what can be remedied and I told him to have the wings that I can show you still do offer me a refund or the same order I ordered he did nothing but keep leading me on like spending nearly $30 is nothing of mine money of course if there was a low rating I would give that most restaurants if you prove to them that would you say is true they will refund it Ill give you another order this please did neither
AL
Alissa Delorey
This is definitely one of the BEST take out places in Fall River! Boneless or bone-in chicken wings with Rock and Roll named sauces and dry rubs. Anything you can think of for a sauce or rub they have it! They have standard sauces, hot and sweet ones. Our favorites are Yellow Submarine (tangy Honey Mustard sauce), Mamma Mia (garlic parmesan sauce), Melt With You (Mac and Cheese sauce) and Rock Lobster (Mozambique sauce). Sides of ranch or bleu cheese are available! They also have appetizers and burgers available. There is no place to sit inside at this location (there is a sit down location in Warwick, RI).
PU
Purity Younge
So i had come across this place one day after work. I was very pleased with the way i was greeted, at that time so of course i ordered from here later on that night. Wonderful customer service. You know the kind that makes you want to order. So i did and everything was great. So today I try and call and the lady gave me the nastiest attitude ever. So i asked to speak to someone else and that person also gave me an attitude. So now im like you know what nevermind i will pass. Who in the heck wants to order delivery from a place that you arent even respected. Your chicken isnt that goot. I cook first good bye
SO
So Mimi
Delicious boneless wings and pleasant customer service. We are loyal visitors of this fine establishment. The sauces are fingerlickin good and the sweet potato fries with dip are a must have. My only complaint: I do wish theyd fry their fries a little harder or cut them thicker so the fries wont wither in the oil. They have to realize you cant microwave a french fry of any kind. They should be dropped fresh on demand every time.
JO
Jordon Macinnes
Place is useless. Last time I ordered it took 1:40h - disgrace - food was cold and missing tortilla chips. Tried calling and the phone said they were closed even though they didnt close for a further 40 minutes. Customer service is piss poor. Its now 11:25am (they open at 11am Sat), and guess what? Phone says theyre still closed. Absolutely useless.
RI
Richard Hamel
Tried it for the first time last week. I ordered a half tray and a double order of wings for the game. Me and my friends enjoyed their wings. Top quality product and service. Went in and placed the order. They seemed pretty busy but was out of there in 10/15 minutes. If you havent been here yet youre missing out
AS
Asawnie Moorehouse
Im not much of a chicken fan so I usually buy a burger and fries/onion rings. That being said, even though they are a big wing place they dont slack on their burgers. Never dry, even when you buy it well done. I love that you can add guacamole! Also their battered and fried mushrooms are surprisingly good!
JO
John Doucette
Not impressed with what you get for what they charge for. Cost over $15 for 14 tiny wings and only allowed 1 sauce. We also realized they gave us 13 wings when we got home. Had to wait 20 minutes and they have nowhere to sit to wait. Dont think I will be going back.
JO
Joshua Yerka
If you like wings or burgers you will be hard pressed to find somewhere better than this. They have some of the best food in the area and LOTS of it to boot. The sause selection on wings in gigantic and the quality of the burgers is superb.
MI
miguel rivera
Best chiken wings ever. But the service was not great one guy in the back wouldnt stop looking at ne like I was a stranger took over 35 minutes to get my order with no other customers before me but I have to say it was worth the waiting.
AN
Andrew Lake
Food was great gluten free choices the young lady who took my order could have been more friendly it was like she would rather be somewhere else or late for a date
DO
Don Beesmer
Cant get my sauces right past month a living hell spend top buck to get home and sauces never tried well you suck IL be going to Popeyes yup popetes
KE
Kenny Mcc fishing
Awesome friendly atmosphere,no pressure to order.I ordered the ZZ TOP burger,DELICIOUS!!! and the fries are the best,I will go back soon
DE
Den Correia
Hands down best wings around cant wait for the full restraunt in fall river to open, great full restaurant in warwick, ri
JA
Jamie McNealley
Great .. only issue I have is when they first opened they were very very slow.. but now not bad and the wings ROCK!
NI
Nilton Arrubla
The wings are great it just sucks getting home to find out that the front lady forgot to put the French fries.
AN
Andrew Sardinha
Wings are crispy yet tender. Sauces are applied well and arent dripping off of the wings and they taste great!
GR
Grant Mooney
If this is anything like the smaller one that opened before here, its one of the best places in the city.
ST
Stephen Amaral
Hit or miss for me. Love the food and cant wait for the new location. An opening date would be nice.
AD
Adam Seefried
Ordered there three times so far, excellent every time. Plus, they deliver, which is awesome!
TI
Tiffany Bonanca
Delicious appetizers, wings the only problem is deciding what kind to get