Address: | 8538 Liberty Rd, Randallstown, MD 21133, USA |
Phone: | +1 410-521-1137 |
Site: | checkers.com |
Rating: | 3.1 |
Working: | 9:30AM–2AM 9:30AM–2AM 9:30AM–2AM 9:30AM–2AM 9:30AM–4AM 9:30AM–4AM 9:30AM–2AM |
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Katrina Alexander
Today while placing my order, I asked the rep how much extra was it to upsize my drink with my combo to a slushy, a price wasnt quoted but rather she said hold on and another lady got on the intercom. I asked the same question and she said its actually cheaper because the slushies were cheaper than the drink so I said Ill take it. (Blue raspberry kool-aid slush was to die for) So anyways I pull round front thinking I was gonna pay 10 something plus tax but apparently I didnt read the chart right because my wing combo came up to 15 bucks. When it was time to pay I thought an error was made but nope, the combo was 15, and I only had 12 on me...just enough for what I thought it was going to cost with tax. I told the lady how much I had on me....Get this, the lady...her name was Keisha, she said "Im sorry for the misunderstanding, let me see what I can do to help u out, she used a coupon and took what I had. My wings were good, my fries were hot my slushy was cold and I drove away feeling valued. Next time Im there Im gonna start a pay it forward line. Thanks for the great customer service, cause a sista was hungry...
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Ron Bond
Number of issues with this place like tonight I went in their got some food had 2 LONG hairs in my damn burger.. customer service is ignorant rude and they act like they are made to be working their.. Number of times my orders had been wrong Also I have given the lady at the window a $50 on a $7 dollar bill and swore I handed her only a $10 but lucky I Mark my big bills on the top had the state and City I put on them in pen so what did you know a $50 was in their and then threw the change at me and walked away and said I am not waiting on him... because I wanted my Due change?.. Tried calling their 5+ times tonight to tell them about the LONG hairs in my food no one answers at all.. will be contacting corporate office tomorrow put the hairs in a zip lock along with a picture of the hairs inside the burger.. If you can not do proper care of food working Industry then you need to not work their... Many of unemployed people looking for work.m nasty and very disturbing
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Gianna Joseph
This checkers has the worst service in fast food. Their food is never ready and NEVER correct! Ordered a 10 pc wings and got a box of 5 fries and 2 cheese sticks; two hot dogs with no onions just ketchup and mustard and got a hunch of onions no ketchup or mustard on a broken up bun! WTH?! Then also ordered a half pound of chicken bites to share with hubby and got a half cup of chicken bites and there were a few shrimp bites in there and hubby is allergic to shrimp! I dont know what they are doing in that little drive-up hut but it damn sure isnt paying attention! Whyy should customers constantly have to pull aside and wait for their food only to be given an incorrect, sloppy, half-assed meal?! Skip the rework and do it right the first time! Not fair to the customers to have to go through that!
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A Private User
If I were anyone who is reading this review for the 1st time & has not been to this disgusting establishment - I would not ever buy from them! They have the trashiest employees! Not only are the employees terrible for business the so-called general manager is garbage! Shes very trashy looking & her business is just as worst! They will not handle you like you are the reason that they receive a paycheck... Its has if your business doesnt matter! I hope that their establishment shuts down & they dont make another cent! Typical baltimore-crabs trash. Just fathom how they would handle your food in the back! They all can kiss off!
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Mikt Johansen
HAD A BAD EXPERIEACE LAST MONTH TOLD MY SON THIIS NOT WHAT I HAD BEFORE REALLY IT WAS BAD BAD BAD. TALKED HIM INTO GOING BACK TODAY. IT WAS G R E A T .. WHAT A CHANGE THE ASSOCIATES WERE FRIENDLY HELPFUL . I HAVE TO SAY LAST MONTH WE STOOD OUT IN THE THE RAIN FOR 20 TO 30 MINUTES AND NEVER GOT WAITED ON. EITHER DID THE COUPLE IN FRONT OF US. AND IT WASNT BUSY. I AM SO GLAD I WENT BACK. FOOD WAS FRESH AND HOT AND TIMELY. NEEDLESS TO SAY MY SON WAS SURPRIESED AT THE CHANGE...GREAT WORK. LADIES N GENTS.
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Myriad HandyManServices
Love the wings but will not be going back after tonight. The service at this place is bad; I mean these people are going out of their way to make it bad. I have been 4 times. The first time was good. The second time they stated that didnt have wings. As we were pulling off, we watched a customer walking away from the carry out with a box of wings. The third time, we had to wait about 20 minutes to get our order. The fourth time was tonight. They screwed up the order. Enough for me.
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Ed Douglass
Ordered 3 meals to take home. I had to wait at window for 5 minutes for food. They were not that busy even though it was dinner time on a Saturday night. I had ordered 2 custom burgers and they did not get them correct. Milkshake was horrible I trashed it. Quality of the burgers was not up to my expectations. I will not be going there again. For the amount of money, "5 Guys" has much better service and their burgers are 10 times better.
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CheneyJade _
Poor customer service the guy asked me did I order already but I didnt know what he said so he got smart then we had to wait more than 25 minutes for our food then while we were waiting the manager slammed the window in our face anyways dont go to this checkers unless you are prepared for the wait then they knew how long we were there and didnt get nothing free
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Andre Jones
I walk up to the window and stand there for a while before anyone even acknowledged me and they saw me standing there. When someone finally comes to the window shes slightly rude and and in a bad mood. Then i have to wait forever for them to make 2 things. Will not be returning ever. Horrible
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A Private User
I really dont like fast food by I get it every here and there when I went the service was bad the women never spoke and the fries and some type on cotton in it? Im a believer in service if you cant speak to me I know what happening in the back that I cant see must be bad
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A Private User
I barely eat fast food, when i go to chwckers i do becquse their serving fr fries are a lot bigger for the same price at mcD they close down after 12am so not a ggood look when u need food at wee hours
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MDSweetHeart
I went through the drive-thur earlier today. The person that helped me was the nicest. I will definitely be returning. Thanks to Isaiah.
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Morgan Hightower
They never have anything, and when they do it takes twenty minutes to get a wrong order. This checkers is a complete mess
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clyde bamby
I always feel like I got rob at this checkers when i buy there big burgers its small and poor service