Address: | 1980 Union Ave, Memphis, TN 38104, USA |
Phone: | +1 901-272-0511 |
Site: | chick-fil-a.com |
Rating: | 4.5 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Closed |
JI
Jimmy Bernard
I usually come and get five star service regardless the time of the day but today was different. I made my order everything was nice and I made one small change. I informed the person at the register that waswearing a gray shirt that indicates that you are and assistant manager for a manager in the store. I seen how much I was being placed in my cup and informed the lady that I would like less ice. Her response was did you ask for that? Regardless if I did or did not Im just making my requests known to you because I saw how much ice was going to be in my cup. If it was a really hot day and I did not mind the ice it would be great but never when it comes to lemonade! In less than 5 to 7 minutes I received my order but when Winston who is nice enough to ask what my name should have displayed he did show a genuine concern. My name is not Beard its Bernard its the little things that keep me coming back. My day is still great sorry had to take a star from the great family of employees!
A
A Private User
Best Chick-fil-a Ive ever been to. We go there weekly with our 3-year-old. The staff is always the same, and they recognize us. The owner is on site every time we go. They go above and beyond in the service dept., like bringing our food to the table because they can tell were struggling to deal with a food tray and a small child. Ive noticed they do this for all the families. They even come around sometimes to refill coffee. There are always fresh flowers on the table. I only wish the playground were twice as big. I also love how they preserved the historic facade of the building that used to be there. It gives the place such a nice aesthetic that makes us comfortable spending a lot of time there.
MA
max eisbach
I had taken a group of 57 people here and with all of that business I gave to them they could not even complement me a meal as most others due on top of this I had ordered a spicy chicken sandwich and was given a sloppy cheese on side of sandwich mushy piece of chicken that was cold in the middle they seemed unappreciative of our business and rushed through the orders half making them half throwing whatever in a box also the ranch tasted off and when I had looked there was no expiration on it so who knows what decade that was from. A very sad let down for chic fil a as most of them are quality places that I frequent often
ER
Erica Jackson
Excellent customer service here except for this one rude employee who works there. Hes the guy who looks like he had some bad botox. If not for him, I would give this restaurant 5 stars. Ive had two bad encounters with him and it seems that he needs to be retrained on what good customer service is. I would also like to apologize if I did anything wrong to him because it seems like he had a chip on his shoulder with me or something. However, Ive never encountered this man before in life other than in this Chick fil A restaurant.
BU
Burliest Gamer
This place is always bumping, even when they are busy they are still getting me my order on time and I never have to wait for it. I love there chicken strips with the chic fil a sauce and the poly sauce for the fries. They are always super friendly and ask if there is anything else they can do for me. Definitely go if you have never been there before. Breakfast food is good here as well, I recommend the egg, bacon and cheese bagel. It is fantastic.
MA
Matthew Liu
At first, I wasnt sure why a fast food restaurant had such a big buzz and such high reviews (as I am from a state that does not have Chick-Fil-A) This place does get crowded petty quickly during peak times, but that is very understandable as the chicken here is great and is served pretty quickly. Much rather eat here than McDonalds Cookout and Wendys. But with that being said, I do pay more to eat here than at those other fast food joints.
SP
SpikeyDogCollar
I went in for a milkshake at around 8 at night. While I was there at least two other customers had issues with their orders. After ten minutes and three other customers that were behind me in line got their food one girl noticed I had been standing there for a while. She took care of me and even gave me a free cookie, but the service was the worst Ive experienced at a Chick-fil-a. I wont be returning any time soon.
BL
bluff city
If you are looking for a clean place with great customer service with good food then here you are. If you want to eat in you might have to wait, if you expect it to be top notch fast you are in the wrong place and if you ever expect to be in and out without having to be excused for almost bumping into someone you are certainly in the wrong place but a price to pay for outstanding top notch service.
TH
Thom Thomas
Lunch drive thru crew runs a tight operation. Evening drive thru is hit or miss. Out of ten visits, 3 or 4 visits will result in missing something. In general my family isnt happy with how the corporate owners have bigoted attitudes toward the GLBT community. We keep track of every visits total cost and donate to a GLBT advocacy organization.
RA
Ravi Patel
If the lady with the mustache is working, RUN! Will mess up your order, no matter how simple it is. She messes up on simple things like a drink, wrong condiments (sometimes none), no straws and so on. Will make one drive thru line go slow by getting other order quicker. Already complained to chickfilacares months ago...
TE
Tea Berk
I think Chick-fil-A is the best fast food restaurant around. The staff is well trained, everyone is polite and gives great customer servives. The food is always good and the order is never wrong. Must have good managers and executive staff because every Chick-fil-A is the same with their service and staff.
CA
Caymen Rob
Food is amazing.. but theyre cheap and lousy on the condiments. I had 2 meals (2 fries, 2 sandwhiches) and 1 entree (nuggets).. and I asked for BBQ sauce, Honey Mustard and MAYO. Reminded them aswell.... why was I only given 2 bbq sauces... 3 honey mustards.. and 2 ketchups.. Come on now..
CH
Chew Shannon
Always fresh and tasty food. Is always packed in the morning and right after school. Drive thru and inside lines more very quickly. Very friendly staff. Children play area seem really small but the kids dont seem to mind. Only thing is that they NEVER have any Chick-fil-A mints. :(
TO
Tom Wetjens
Zeer matig. Bijna geen keuze in gezonde opties op het menu. Gewoon een McDonalds maar dan alles met kip. Weer een illusie armer
JA
James Depew
Always busy, but the drive though and lines inside move efficiently. Dont be afraid of the long lines. They will also finish serving breakfast menu well after 10a to ensure everyone there for breakfast gets it. And there is nothing like a spicy chicken sandwich with pepper jack cheese!
MA
Matthew Johnson
This Chickfila is clean but does not have the best service. Servers are not as polite as the company’s standard, yet still better than other fast food companies. Restuarant is not crowded but service is slow around 8am. When I visited all of there payment devices did not work.