Address: | 721 E Broad St, Columbus, OH 43203, USA |
Phone: | +1 614-223-9828 |
Site: | newdragonone.com |
Rating: | 3.3 |
Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11PM 11AM–11PM 3–10:30PM |
AL
Allyson Moore
I used to order the General Tsos tofu all the time. I LOVED it. I was actually surprised that this shabby little Chinese restaurant could make such awesome tofu. I would pick up from there on a regular basis. They must have new chefs in the kitchen now because its been horrible lately. Literally overnight, it changed for the worse. One night, I ordered the usual - General Tsos tofu. It had a strange, gelatinous film covering it that I assume was General Tsos sauce. Regardless of the unappealing look, I began eating it. I couldnt finish it. The texture was like a damp sponge - and so was the taste, for that matter. It wasnt crispy or flavorful. Thinking it must have been a fluke, I ordered from them again a couple of weeks later. I requested that the tofu be crispy and explained the issue with the sauce last time. They apologized and said that they would correct it. Once again, I ended up with wet dog food. The only difference is that the pieces of tofu were cut into smaller cubes. Im really disappointed and I hope that they make some changes soon because I used to love this place.
RE
Reese Pieces
Food was ok and that was it. The service was poor. While taking my order the person doing so held a personal phone conversation. I ordered appetizers, 2 orders of pot stickers and 4 egg rolls. I waited about 15-20 minute while I was the only customer in the restaurant. I nearly froze to death while waiting. There was absolutely no heat in the dining area. The temperature that was was in the 20s so you can imagine. Theres a plastic curtain at the entrance to the kitchen so you cant see whats going on. Im almost certain that it was warmer in the kitchen than in the dining area. Given the service or the lack thereof and the lack of overall cleanliness of the dining area I will not return to this restaurant.
BE
Betty Keller
Ordered online and picked it up. Waited maybe 5 minutes once I got to the restaurant. Ordered for the family, enough food to feed two families. Large portions are enough for two meals. We had the chicken with vegetables and triple delight, meat and veggies cooked perfectly. Fried rice with sprouts and peas very good. Egg rolls were hot and tasty. Definitely will make this my place to go for Chinese food. Ignore the stars about the service, if your just picking up your food, there were no problems, The food came in plastic containers that are microwave safe, perfect to take the left overs to work the next day or reuse for other storage items.
BR
Brandon Ozkan
13 bucks for general tsos with rice and egg roll and there was more broccoli than chicken and the container wasnt even half way full! Ontop of that the egg roll was the only thing that didnt taste like garbage. I delivered a few weeks for dragon house in Galloway and they give 5 times bigger portion and the food is 5 times better by far. I never take pictures of food but I couldnt believe what a ripoff it was and how small the portion looked for a dinner about 10 chicken pieces of what equivalents to the taste of rubber boogers with sauce that tasted like it was watered down with toilet water. Such a waste of money and time.
RH
rhondaterp
Food was good and quick but the young lady taking my order made me feel like i did something wrong. She never smiled or even looked me in the eye. I asked if they had a restroom she said yes. I asked where and she said " in the corner" without looking up. Acted as tho I was bothering her. No lock on the bathroom door. No soap in the dispenser. Handed me my food without a smile or a thank you. Then sat down with the other young lady behind the counter and looked at thier phone and talked and laughed. I wanted to ask her what I did to upset her.
KR
Kristin Moreland
I eat here often, delivery and carry out. I have never had food that I didnt love. As far as the staff goes, the girls arent the friendliest (my friends and I joke about it) but its a family owned restaurant and theyre being put to work, probably not their choice, so who really cares??? Theyre kids, kids Ive personally heard multiple adults be rude and disrespectful towards and they keep their cool and even toned response. Get over yourselves people, its good inexpensive and convenient Chinese food.
ZA
Zachary Payne
This place is hit or miss. The food is typically good, but they have terrible customer service. I just called and asked for delivery, and the young child that answered said "we dont do delivery?" I said, "you dont?" she said "No." I said ok nevermind and then she said "Yes we do delivery, whats your address?" I gave it to her, gave her my order, and then asked "Cash or Credit?" I said "Credit." She then says "We dont accept Credit for delivery." I just hung up the phone. Happy Dragon it is.
HE
Heather Browning
have ordered here many times for pick up n delivery.....but they need to have staff taking orders NOT children .....placed an order was told 45 mins ....waited 1 hr n half....called to check on order....was told by a child no delivery today....why wasnt I told this when I placed the order? n of course no one else was to speak to regarding this matter....its a shame that they let children ruin there bussiness n lose a good customer
SP
Sparklebutt Steed
Food was okay, but the service was horrible!!! Make sure to check your order, because if they make a mistake it will cost you! When they messed up our order and gave us the wrong food, they would not make the correct food we ordered unless we also paid for it as well. Basically, we had to buy a dish we didnt want if we wanted to get the food we ordered. Just terrible :( Never going there again.
A
A Private User
I have enjoyed everything I have ever eaten at this location. However, they changed their policies that an order has to be more than $20 for them to deliver to a business or residence. I work about a half mile from them, am not permitted to leave work, and they will no longer deliver to my place of work. We would order from them every week. Not anymore...
DA
Dawonne Jackson
I give this restaurant a 1 star rating due to its very poor, disrespectful customer service. Between the little girls working the register (worst customer service) and the guy who may bring order out to you have a lack of manners. The food is very delicious but poor customer service is something that I do not like, so for that you gets a 1 star rating.
IM
imchasinyou
Ive never had bad service or bad food here. Might have to wait a minute for your order but when there is one couple running the place and so many orders coming in, you have to expect that. Sometimes, when school is out, the kids are there helping out. I eat here several times a week because of the food and service I receive.
AN
Angie Never
Even though the building is kind of shabby, the food here is delicious. They also keep pretty late hours, which makes this my favorite exhausted-and-hungry-after-dance-class spot. The portions are huge, so plan to split with a friend or have some left over the next day. My favorite dish is Tofu with Garlic Sauce.
FR
Fred Woodley
We love their food and theyre very close to be able to run over and pick up at lunch time. The people are very kind and decent folks. Their pork is a bbq pork (with the red sides) and it is fabulous....particularly in the pork fried rice! They are one of my 3 favorite Chinese restaurants in the City. Enjoy!