Address: | 13650 Fiddlesticks Blvd, Fort Myers, FL 33912, USA |
Phone: | +1 239-768-1710 |
Site: | publix.com |
Rating: | 4.4 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
AS
Ashley Davis
Well start with this, the store is clean and well organized. However, I am consistently (review based on 10+ recent visits ) disappointed in the service, or lack of, and not provided a pleasurable shopping experience as promised by the Publix brand. There seems to be a complete lack of care and accountability at this store, particularly in the deli. Cashiers are slow compared to other stores and dont seem to care. 3 of my last 4 online sub orders were not ready on time, the most recent one was not made to order. Why have online ordering if they cant be fulfilled? After having numerous poor experiences with online deli orders, I decided to try placing an order by phone 2 hours ahead of pick up time, with confirmation of my order by the lady at the deli. When I got to the store, there was no sub to be found, and the Deli manager proceeded to tell me I called the wrong store. I showed her on my phone the exact phone number of this store I called and how long the call was. Deli manager then told me that the girl that took my order must have lost it and was on break now. NO apology or offer to make it right. There is a complete lack of accountability and customer service in the Deli at this store, proven time and time again. Typical hourly employee "not my problem" attitude. I will not be shopping at this store anymore.
AN
Antonio Castillo
The staff here make this place special. Ive been a regular customer since moving to the neighborhood seven years ago. I appreciate that most of the employees are still there. Some have moved up in the store, to be assistant managers or managers, but no matter how busy they are they will still stop to say hi and ask if Im finding everything okay. Ive always been able to find what I needed for a recipe, and if its a really uncommon ingredient Ive always had success placing a special order with the customer service counter. This location has also been newly remodeled, so doing your shopping here lets you find items easily in a very clean and spacious floor plan.
RO
Robert D.
Fed up buying rotten stuff here. - milk gone bad - dates way past expiration - mold on bread and when you complain all you get is lip service ... of the three times I have told them about it, I return the next day to see all the same products with old dates not pulled from shelves. Is it the same with all Publix? Some of the cashiers are AWESOME. Thats my +1
TA
tami tillis
Within walking distance from the hotel I stayed at. Had everything I was needing in the shopping strip. Got hair trimmed, nails done, lunch at the bar on the corner, a bottle of vodka and a pizza to take back to the room for later
RO
Robert Rowland
This is by far my favorite Publix. The new publix on skywalk really let me down. I had to leave and come to this one. For now on I will only deal with this publix when on daniels.
JO
Joseph Purpura
Over priced not a lot of selections. The only reason I go there is the fact theres one on every corner. When I do the bulk of my shopping I go to Walmart or Winn Dixie.
JO
Joe & Mary
This is one of our favorite Publix, people are friendly staff is friendly the store is a little smaller but still stocked well and always clean.
GA
Gary Grosser
This is a nice Publix. Great employees here and they do a great job. Also get secured WiFi through project fi too!
CH
Chris Conti
This is great publix. Rick help us out for 20 minutes looking for the right wine! Thanks Rick!
KE
Kent Hein
Raymond at the deli made me an awesome sub and his attitude was great!!
TH
The Blue Gaming Troll
Clean and lots of selection; did take awhile to check out.
LE
Leslie Urban
This Publix is excellent. Well stocked and organized.
ED
Edward Colon
This is one nice Publix. Its clean and friendly.
VA
Vanessa Dixon
Very clean and super friendly staff. Love it..
GI
Gina Silvestri
10/10. Ask for Nicole. She da plug in the deli.
RA
Ray Anastasia
Clean, friendly, helpful, courteous.
CH
Christian Johansson
New store very intuitive layout.
KE
Kenneth Gausselin
Clean. Staff helpful.
SH
Shannon Lightbody
Pleasant and helpful
WA
Wayne Carrivrau
Very good as always
TO
Todd Porter
Great experience
SU
Sub Sonic
Top shelf service
RO
Robert Marazzita
Good service
GR
greek god12
Slow people
NI
Nicholas Costa
Good Publix
DA
David Lalumia
Nice store
MI
michael salerno
Great
TH
Theodore Christian
Good!