Address: | 2307 S Wayne Rd, Westland, MI 48186, USA |
Phone: | +1 734-721-3570 |
Site: | locations.tacobell.com |
Rating: | 3.2 |
Working: | 7AM–3AM 7AM–3AM 7AM–3AM 7AM–3AM 7AM–4AM 7AM–4AM 7AM–3AM |
MI
Miss Thunder Thighs
Absolutely the worst food ive ever gotten from Taco Bell. Chalupa shells were disgusting and tastes like they sat for some time, they were split so the insides were dropping out. They were COLD. My mexican pizza was ordered with NO TOMATOES because their tomatoes never taste very good especially warm. Yet it came with so much tomatoes on it that i basically lost all the cheese and whatever else is on the top picking all of them off. We placed a nice size order for 3 people and most was cold. Will not be eating from this Taco Bell again. You literally have 1 job, to make orders correctly and if you cant manage that thats pretty sad. It was not busy at all so there is no excuse for screwing up a PAYING customers order.
BR
Bryan Colbert
This location is a very popular spot to get fast food without going to far out of your way if you live in the Wayne/Westland area. However, that is one of the only benefits of this location. Although I understand that certain places get busy, it feels like every time I visit this location it has 7 or more cars waiting in the drive-thru. Aside from having to wait 20 minutes for food, 8 out of 10 times Ive ever gone has ended with them giving me the wrong order, item, ingredients or leaving something out of my order completely. The workers are polite and apologetic but this location must need a change of management or a gameplan to overcome these issues.
AL
Alicia Biddle
Worst Taco Bell around employees are rude they mess everything up my orders the past few times have been messed up but today I have had enough For starters their freeze machine was down so I asked for a pop instead but they still charged me for a freeze they forgot my nacho supreme & Mountain Dew and then I go to eat the food they didnt forget and its all wrong I ordered a Doritos Locos taco supreme as my receipt states but when I opened it its not a supreme . My fiesta potatoes had no potatoes they were literally so dried out it was disgusting I will NEVER go back.
JO
jordan balan
absolutely disgusting the past 3 or more times I have gone. none of my orders are ever correct, and when I call to let them know what happened I either get out on hold for a long period of time or they have a negative attitude on the phone as if their only concern is to get me off the phone. perhaps if they hired some educated people instead of the imbeciles they have working there things would improve and there wouldnt be so many NEGATIVE reviews.
JA
james holowka
First of all we walk in the place and wait for someone to take our order while people(managers or higher ups /stoners) walk past us then observe a guy moping the floor hardcore then jumped on making our food after putting on rubber gloves of course but then deleted our order servers the next guy then the next guy and by the 15 mins goes by so thats it for this place good luck idiots
KA
kara Scott
In line at and ordered 725pm it is 800 and still waiting for our food! This happens every time and our food is always wrong or missing something. Or not fresh. Tell how you wait in line this long? We will see how Good our food is when we get it. We should get our food free having to wait this long! Wheres the good management please tell me!!
DA
David Kiracofe
Quite possibly the worst Taco Bell ever. They always screw up my order, always! Either something is missing from my order or a special instruction not done. It cant be that hard to do this job. Must hire nothing but idiots. The manager is a right foul person with no customer service skills whatsoever.
A
A Private User
Its mostly young people working there except for this middle-aged woman that has no customer service skills at all. She usually greets you with, "What would you like?" very plainly. Reminds me of the lunch lady in high school or something. They only get the orders right about half of the time.
BR
Brian Myers
Worst taco bell around. Took a half hour to get our food everything was soggy or stale. The girl at the window said they was short handed but yet she just stood there instead of helping make food. Will never go back. Ill drive the extra 2 miles to go to the one on Wayne by warren
SI
Silvia Carone
This Taco Bell gets orders right almost all the time, and if you go inside theyre never rude or anything, the staff is very nice. Usually a group of teenagers hanging out there and nobody ever acts like they care. Fairly clean most of the time, Ive seen far worse at others...
AA
Aaron McLain
My order was wrong. It was wrong because the employee that took my order at the counter and his friends were too busy interupting me to talk about their sex life. I will not be returning to this store, ill stick to the one on cherry hill and ford road, they know how to work.
JO
Joel Theisen
Ordered 2 box meals plus 2 combo burritos and 2 chicken quesadillas. Got no combo burritos, one box meal and 1 (one) quesadilla. It was supposed to come with 2 drinks, only got 1. Went back to correct the order and got no combo burritos. Upset.
TI
Tim Kujat
This place has gone down the toilet. The staff are slow and act like they dont care. The cashier told us how much he was glad to be running register and not making food because he sucks at it.. this place is literally the worst.
SH
Shawn Snyder
Dont waste your time. Rude employees and if they run out of ground beef, your food comes with NO MEAT whatsoever, or they charge you extra for chicken or steak. You shouldnt have to pay extra when they run out of something.
NA
Natasha Hubbard
Wonderful people. Especially the morning crew and managers. Food always hot and fresh, and great coffee! I love coming here. They are so nice and friendly. Im definently coming back again and again!
ME
Mechele McClain
Thank you for caring for a distraught customer, obviously Plymouth Road does not care for their customers at least we have you to go to. And you didnt run out of the menu items either.
MA
Maebh Bowie
I always go to hear its only a few blocks from my house and they are wonderful remember peoples names that have been there their food is always fresh and the tacos always stuffed full!
JA
Jan John
I went there and ordered 14 nacho tacos a they gave me plain. I went back with my order a they through away the tacos. Why cant they save orders like this for a food bank. Waste!
BR
Brittany Lentz
Paid for two drinks but was given water. Asked for creaming jalapeno sauce.. wasnt given any but was still charger.. It wasnt busy literally no one else was in the drive threw.
JE
Jessica Kole
Worst Taco Bell. Every time I go I have to wait 15+ minutes, very slow employees. Id rather drive the extra distance and go to the one by warren. Will never go here again.
IZ
Izaneida Salazar
Staff gave me a bad description of menu items. Ordered something I thought would be good but it turned it out bad. Didnt tell me about some weird sauce that ruins it
MI
Michael Van Wynsberg
Bring a book for the wait - once it took me almost 20 minutes to get food. It didnt seem like people were sitting around either... maybe just understaffed?
FR
Franklin Richards
This taco bell has to be the slowest most unorganized fast food restaurant in the country. The workers literally have no idea what they are doing.