Address: | 4999 Old Orchard Shopping Center, Skokie, IL 60077, USA |
Phone: | +1 847-380-1240 |
Site: | shakeshack.com |
Rating: | 3.9 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–9PM |
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Yaya Wali
Absolutely love the food. Love the company and all that they stand for. The staff has a closeness and openness that some will either hate or love. They never stop showing their personalities and they love to interact and become personal with guests. My main and only complaint is the price and portion of food. It is very high quality, though, and theres no bad, fake stuff in the food. So you get the quality that you pay for, but you dont seem to get the portion. However, I still highly recommend this--especially for a date night at the mall or something like that.
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Brent Gilliam
First review ever written, but had to chime in about the goods definitely being overly hyped. The bun on the burger (as others have described as "squishy") is the best part of the burger. Ive had better/fresher meat, and Ive also had a better seasoned burger. The fries are "meh," and the chicken shack was just plain weird with entirely too much pickle/dill flavoring in it (and too greasy). All told the meal was overly expensive, and didnt deliver. My wife did say the hot dog was decent, so maybe theres that...
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Rebecca Cameron
AMAZING PLACE!!!! They close at 10:30.... we had a group of 15 come in at 10:15. The entire staff handled it extremely well! We sat outside and they asked us continuously if we needed anything else after they were closed. They were quick, professional, kind, and accommodating. I couldnt have asked for a better experience.. especially because we know how frusterating it is to have huge groups right before closing. :) Awesome job! :D
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BeanieBoo Gymnastics
I came with a party of 3 and we each got a burger with all the toppings. We were really impressed because the burgers were LOADED with BURSTS OF FLAVOR!!!!!!! After the burgers one of my parties had a cone with red velvet custard. The other parties had the Crunch-stellation and the custard was smooth as silk and the malt balls were DELICIOUS!!! I would definitely come back really soon because were very close to the restaurant.
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Pat L
The burgers are pretty good compared to McDonalds, Wendys etc... The meat actually tastes like real beef. The staff all seems to be nice, friendly and fast. Really like their bacon double burger and cheese fries. The place is clean and outdoor seating in the summer is perfect. But if I have the time I rather go to Bop n Grill near Loyola University, pay a little more but get the best burger in Chicago.
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Henry Mallin
Portion size less than that of Portillos....price is far more than Portillos. Was my first time. Will be my last. 1 smokestack burger, small fries, double concrete was $18.74 I almost walked out instead of paying but thought Id give it a shot. Then my good came and I wish I had. Im still hungry and now Im going to mcdonalds.
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Debi P
DC one was horrible decided to try this one back home. Biggest mistake. Over cooked fries, greasy burger, chicken dog the tastes like actual dog. Shake that was about the taste of McDonalds for 2x as much. Server had to,prop herself up to keep from falling over....never again. Teens will love it.
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Kendall Payne
This was my first time at a Shake Shack. The cashier took the time to explain the menu and ways of creating the burger to fit my taste. All of the staff was super friendly. The cashier even came around to check on me and see if I enjoyed my food! Great experience and service!
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Burton Fleisher
Major rip off! Puny Burgers (about the size of a double white castle) selling for $7 with small milkshakes costing $6. The food is ok, nothing really to rave about. This is one of those ridiculously popular places that will have a following, but never make much sense why.
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Vince Logsdon
What can I say about shake shack that hasnt already been said. The food is good, and its real your not questioning its really beef your eating. Its relatively in expensive a burger, fries and a drink is in the $10-$15 range but you get what you pay for.
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Dennis Holman
If youre looking for high quality food at an inexpensive price, this is the right place. The food is great and options range to burgers with meat or with fried chicken in a bun. Also, they serve milkshakes as well and they have a wide variety of sodas.
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Cindy Tong
Great food and service! But, one problem is that the food is a little pricey. Just indulge it once in a while. Anyways, Im so glad this place is close to where I live and I dont have to go to the one in downtown anymore since I find it inconvenient.
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Daniel Ceh
Okay burger. Really oily. And way too little food for your buck. Got a milkshake. For being almost $6, I was expecting ta milkshake made from the nectar of the gods. What I got was just a very plain tasting milkshake. Theres better alternatives.
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Christopher Plotts
Dont get me wrong the shake and burger were quite tasty. The staff as nice enough if there did seem to be too many of them behind the counter. However, almost $18 for a double cheese burger and a 10oz if that chocolate malt was ridiculous.
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Lucia Carter
I love shake shack. Its pricey but so worth it. The burgers are always good as are the fries and shakes. Its definitely a once in a while kind of place. The double cheeseburgers are the best. Clean restaurant and friendly staff.
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Olga Fadejeva
Awful! I ordered a chicken burger, it was super over salted and fried. The fries is cooked on old oil. My friend got murshroom burger and it looked so bad my pet eats better. There was no flavor we threw away half of it.
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Ken
The burger and shake was good! However its a little expensive for the portion size that you receive. The burgers are pretty small. The customer service was amazing! I would definitely eat here again!
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Katie Copeland
Awesome service. Delicious food. I have food sensitivities and the staff was knowledgeable and helpful. I almost never review places but my service today was outstanding and the food was perfection.
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Gabriela Gonzalez
Food was delicious, and the shake was so incredibly thick it was amazing. My boyfriend and I really enjoyed the food but its wayyyy over priced for the portions they serve.
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Jay Hooli
People are comparing this to In and Out I would still prefer to eat in and out but it was a decent burger I would like more options for toppings to be put on the burger
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Nicholas Rumas
Finally went the other day, and Im already a regular... Officially as good as the hype. Wow. I get the burger w/out cheese, fries, and a vanilla shake. Amazing.
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Ryan Kent
Prices are kind of high, bit the food is delicious and fast. Some of the best fries money can buy. There was a line out the door but it moves very fast.
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Trevor Smith
The employees at this Shake Shack rock! They are always so nice and really make the experience of dining at Shake Shack Old Orchard that much better!
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Shawn McCarthy
Burgers (single) are the right ratio of meat to bun. Fries are always great. And frozen custard to die for. Chicken sandwich was shockingly good.
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anna chalupa
Horrible customer service. Walked out before placing my order. Menu is confusing and the workers dont know how to answer questions.
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LINDA CHRISTIANSEN
The food was Amazing. The service for ordering food was quick and efficient and the employees were very polite and helpful.
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Rob Sanders
Does this look like $18 worth of food? Tasty but portions are tiny and really expensive. Single patty burger is 8 bucks?