Serengeti

Reviews 15

RE

Rebecca Stoil

We came here for my birthday last week. I understand that this restaurant is trying to portray itself as a fine dining experience, but the way to present yourself as a fine dining establishment is by delivering a quality experience, not by having unpleasant waiters. Our first request was if we could please receive a plastic cup. I understand that this is not part of the restaurants image, but it shares a kitchen with a restaurant that certainly supplies plastic cups and, even in a fine dining establishment, the customer is always right. Instead, the waiter rolled his eyes and argued with us about the fact that there were not any available. When we pointed out that they shared a kitchen with a place that did have them, he brought one out, 20 minutes later. The appetizer we split, a sort of carnivore dream poutine, with barbecued brisket and bits of lamb bacon on top of fries, was delicious. But when our entrees came out, one of our steaks was room temperature at best. Even stranger, the barbecue brisket sandwich had very uneven temperature. The brisket on the sides of the sandwich was refrigerator temperature, while the middle was steamy hot. Again, fine dining establishments should probably not rely on their microwave. I let our server know that the food was cold, and he promptly whisked it back to the kitchen, only to come out a few moments later and ask me whether I meant the food or the plate. What?!?! First of all, you dont argue with your customer over the temperature of the food, which he did, claiming that they had "opened it up and it burned their fingers." Second of all, even if the plates were cold, which they werent, they are not supposed to be cold if this is indeed a fine dining establishment. Finally, I reiterate. The customer, not the pretentious waiter, is always right. The barbecue brisket sandwich came out again in warmer version after about five minutes, and it really was quite tasty when it was the appropriate temperature. The steak, however, was a different story. After 15 minutes, the waiter brought back the original cold steak, and asked if we wanted it, adding that he was going to throw it out anyway. But it took a full 20 to 25 minutes for a new steak to come out properly heated. I should point out that the steak was supposed to be done medium, so 25 minutes is a bit excessive. While the steak was, Im sure, perfectly done, everybody else had already finished eating and so it to went home in a doggy bag. Did I mention it was my birthday? The waiter did ask if we wanted dessert and presented a free dessert of two cookies and a scoop of ice cream on the house to mark my birthday, but by that time it was late, I was grumpy, and I had already written off the service at this restaurant as completely unacceptable for a place where we were going to enjoy a fine dining experience. I am well aware of the fact that kosher restaurants think that they are Gods gift to kosher Humanity. I was a restaurant reviewing partner for a major Israeli publication for over half a decade, so I have a bit of experience reviewing kosher restaurants, since that is all we did. Serengeti delivers when it comes to the quality of the food, but if I were writing a review, the food would get a short mention after I finished excoriating the service. To be honest, next time we are looking for a celebratory meal, Ill take a little bit less fine dining and a little bit more respect for the customer.

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KA

Karen K

Wow! That is the best word to describe this excellent Kosher restaurant. My family and I try to go there as often as we can. While it is not an inexpensive restaurant, the food is not overpriced. It is exquisitely prepared, professionally served and the portions are quite generous. They have an excellent selection of wines, spirits and beer. The wait staff is top notch and the atmosphere is pleasant. If you have a special occasion you want to celebrate I encourage you to check them out. You will not be sorry.

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NI

Niv Fishbein

Excellent food, a unique menu, great service, and fair pricing for an upscale restaurant. I STRONGLY DISAGREE with the review of Rebecca Stoil, as I have been here probably 30 times, and have never had a bad experience. Even went once and the steak wasnt cooked properly, they made me a new one and offered a free dessert as a courtesy. Dont listen to Rebecca, she is way off!

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E

E H

Ordered the quinoa & black bean burger on grilled portabello mushroom with garlic aioli. Its fantastic. Eaten with a knife and fork, its a delicious and satisfying table burger (as opposed to one eaten with the hands). Coupled with the charming decor and ambiance, I thoroughly enjoyed my lunchtime getaway.

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SU

Sue Zakar

Excellent food. Pretty pricey. Excellent service. Good choice for unhurried long dinner. Very nicely appointed decorations. Quiet. Few kids ever there. Drinks and dessert available. Sides are all extra cost.

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AD

Adam Singer

Exceptional. Everything exactly as it should be plus a bit more. Service was fast, courteous and professional. Food showed the care and good taste one hopes for in real restaurant food.

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ES

Esther Roskam

Decent place, nice service, nothing special. All of the food was a bit salty for our taste

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JA

Ja Y

Great food and great atmosphere. Perfect for business lunches and dinners

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BE

Ben Jessurun

Amazing food and even better customer service , very very good place

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JO

Joel Bader

Excelled food and drink. The best park it is all kosher!

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DA

David Insel

I have had some really solid experiences here.

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JO

Joseph Bondi

Good food, decent prices, great service.

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GA

Gary Roth

Great steak

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AL

Alen Reyhan

Great food

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DA

David Chocrón

Nice

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