Address: | 20 E 49th St A, New York, NY 10017, USA |
Phone: | +1 212-755-2166 |
Site: | burgerheaven.com |
Rating: | 3.4 |
Working: | 7AM–7:30PM 7AM–7:30PM 7AM–7:30PM 7AM–7:30PM 7AM–7:30PM 8AM–5:45PM 9:30AM–4:30PM |
A
A Private User
Burger Heaven is just an average American style restaurant. The establishment serves all things that you would expect to find at a diner. The food may be lacking anything that makes it stand out, but they slightly make up for that with convenience and quick and attentive service. Burger Heaven is convenient because the place is a chain and you can find several of these restaurants throughout city. We went to this particular location after spending the morning in Times Square visiting the King Tut exhibit. I went there with one other friend around 12:30pm and were seated immediately. The waiter was very quick to get our drink order and he was right there when we were ready to order our entrees. I always tend to drink a lot of water and the waiter did a good job of checking on me and making sure my glass was never empty. I really appreciated this. We ordered the Patty Melt Burger and the Tune Melt Sandwich. The food came out very quickly and was a decent portion for the price. Though there was nothing to complain about the food, it was also nothing special that would make me want to return and have it again. Since the place is called Burger Heaven, I heard that the burgers and sandwiches were the best things on the menu and that you should stay away from the hot dishes, soups and salads. I have no idea if this is true and I may never find out as I usually prefer burgers over the other items. If you are ever stuck with the question, "What is there to eat around here?" Burger Heaven is one of those places to keep in the back of your mind.
RI
Rita Ewert
Service try to cheat in us, for example with 23 Icecubes in one Cola. It was less than 20 % of Cola in my glas. The best houseburger for over 17 Dollar was so bad. Meat are mixed meat and seen no grill or anything, just presst and barly cooked. No Cross rostet anything. The ingrediens are so fake, for example the onions suppost to be caramelisiert, there not, tue simple paintet so by balsamiko. I habe better burgers in my hometown for less than 4Dollars. I try to talk to someone, but again the Service sad to me, that no Manager want to talk to me. Burger heaven ...more like burger hell. In new York that is a shame
A
A Private User
We were referred to Burger Heaven by the concierge at the Waldorf-Astoria. The burger was "ok" which is unacceptable when Im paying $17.95. I asked for mayo (MAYO, not truffle oil or fois gras) and they acted like I had three heads...they came back with two packets of preservative filled gross-ness. The server seemed annoyed that we even decided to eat there...I asked for a refill of my drink and was finally accommodated as I was exiting. Seriously, if you are looking for a good burger, try Ellens Stardust Diner on Broadway....seriously, much better burger for half the price.
A
A Private User
I ordered a patty melt and what I got was a cheeseburger (grilled onions only upon request) between two pieces of rye bread - not toasted, not grilled but soft, rye bread. When I called to complain about it, the manager (Yani) said he did not know how a patty melt was supposed to be made. Sigh. An expensive burger and fries, considering that you can get the equivalent cooked properly for less elsewhere. If you still decide to go and order take out, keep in mind that they put their burgers in plastic containers and their fries in foil, and that this makes them soggy.
DI
Diana Borys
2/2 on great dining experiences. I typically dont write reviews, but last month my girlfriend and I visited the city and walked into this resuraunt. Great food and great service followed. Tonight I found myself in the city again. I ordered the buffalo chicken sandwich and a few other apps. My hotel was not close by any means, my food was still here in less than 30 minutes. Food was incredible, delivery guy was friendly. You really cant ask for anything more. This will always be a stop on my list when I visit the city.
FR
Freddy Rivera
This burger place is at most just decent, for the prices you pay yes, not worth it but is edible and not terrible, they are kind of dry. i had the Fresh Turkey burger with feta cheese, i added some mayo and ketchup, flavor is not the greatest but hey we took our kids for the ice cream at coolmess and we had our burgers, it was just convenient, service wasnt the best, there were so many servers around not knowing what to do, we had to wait about 10 minutes just to get a pack of mayo or ketchup not good.
RA
Ray Priddle
Between a trip to the 86th floor of the Empire State Building and a visit to the American Girl Store, we paused for a quick bite to eat. Our two girls enjoyed a speedy grilled cheese sandwich with a shared side of bacon, all washed down with hot chocolate. Adults enjoyed burgers and melts with good service. All but one grouchy adult gave 5 star ratings. Youngest guest was humming while eating. Eldest girl really enjoyed the whipped cream on the hot chocolate.
JE
Jenn Riccota
I would like the management to pay attention to the casher, the indian lady. She acted very ARROGANT AND RUDE with me. I went there to have breakfast. The food and service were ok but that lady ruined my impression about the rastaurant!!!!!!!. Refused to give me smaller change and answer my question about the bill.SHE SHOULD LEARN SOME MANNERS!!! VERY DISSAPPOINTED!!!!
A
A Private User
They dont apologize when they screw up your order and theyre not willing to accommodate you in any way. I wanted a small/side Greek Salad. They have Greek Salad on the menu. They said they couldnt make me a side Greek Salad. All they need to do is just give me less and then charge me less. Its not that difficult. This place and their prices are a joke.
LI
lily lin
This place is a little pricey, but the food is such great quality, its totally worth it! Super easy to call in an order or order online! Ive called this location nearly 3 times a week for two years and the lady who takes the phone orders is always so nice and remembers what my boss gets!
A
A Private User
Your average no frills NYC diner - with scary fast service. This BH is my companys go to place if you are in need of a burger, tuna sandwich or salad on the fly. The delivery guys are fast and friendly, and Sonya is always available to take your order with a smile. :-)
J
J High
Fabulous food and service! Great place for kids. Burgers, sweet potato fries, chicken fingers (real chicken), eggs and regulars fries all met our expectations. Great portions, wont leave hungry. All around nice place with good prices for NYC.
JO
Jonathan Hope
Burgers here are amazing! Went during a trip to New York and lived it so much went back two days later. Very big queue meant that we couldnt wait so very disappointed. Proves that its very good though. People dont queue for rubbish
JA
James Harnisher
The burger that I ordered was really good and was cooked perfectly. We were seated right away and the food came out fairly quickly. Overall great experience for a very reasonable price. I would definitely return for another meal.
A
A Private User
Sûrement le meilleur burger que jai jamais mangé de ma vie! Probably the best burger of the world!