Address: | 698 Main St, Layton, UT 84041, USA |
Phone: | +1 801-444-3118 |
Site: | cbmaddox.com |
Rating: | 4.2 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9:30PM 10:30AM–9:30PM Closed |
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The Iron Squid
Let me start out by saying Im a huge fan of Maddox chicken! However, the customer service has definitely gone downhill. The last time I went, I was charged correctly for a 16-piece family meal, but was given a 12-piece family meal instead. When I called to complain, I was told I could come back by to get my extra four pieces of chicken. Now, since this error was of no fault of mine, I figured I would be compensated for my inconvenience. However, the manager on duty at the time, became irate that I felt I should be compensated and put the phone down as I was still pleading my case! The young lady that picked up the phone apologized for the managers actions and proceeded to hear me out in a professional manner. I sincerely hope that manager was just having a bad day, because the way he handled my phone call was in no way the appropriate way to handle an error on their part.
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Angela Valdez
I went for the bbq. I bought the combo meal for $13.00 and I bought a strawberry pie. The meal came with 3 ribs, a piece of chicken, and a side...the drink is extra. I received 2 ribs with hardly any meat on it, and a small piece of chicken cut in half and small container of mashed potatoes. They forgot to give me my coke (which was actually RC) and my strawberry pie had no cream on it even after I asked about the cream. The parking was ridiculous and I had to wait over 15 minutes to leave the place. I also had to wait around 15 minutes for my sides. Everyone has their own opinion and this is mine. I will never go back. After spending $26 plus change....Ill go to Famous Daves or somewhere else. The food was not worth the price, customer service was terrible and the anxiety of just parking and get out of the place was unbelievable.
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Brandon diesel
I have to say I wont be going back for a while. The last three times my order was wrong and this last time was by far the worst I waited for somebody to answer at the drive thru got told to wait a minute and nobody ever returned had to be at least 15 min lots of cars came and left so I pull around to give my order girl says sorry, its okay. I ordered turkey steak meal thats what I get every time. As the menu says. I also said instead of corn I want an extra roll instead I got 2 rolls "corn" and no mashed potatoes. Other times I got no extra roll and no corn. I hate to complain and rant but I used to work there my sophomore year at layton high back in 2007 and I dont remember ever having food come back or service being bad.
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Debbie La Mothe
I used to come here about once a week with my kids but stopped going because it was taking longer and longer to get the food. Then the whole pieces of chicken we used to get shrunk in size considerably. We kept going back because the food is amazing but would leave angry every time. I just went back to try again for the first time in months. The wait was 16 minutes! I guess we will still periodically go back but Never when were in a hurry.
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Matt Harris
My family loves Maddox. Weve been eating here for over 15 years. They have great coupons and with those you can get some amazing deals. The chicken is always tasty and the sides are also really good. This place completely blows KFC and other similar joints out of the water. They do not have inside dining here, just some tables outside so keep that in mind if youre not getting it to go.
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Jimi Loveland
Maddox has chicken to die for!! We drive 40 miles to go there, and it is worth the 80 mile round trip! The chicken has a light breading that keeps the chicken so moist. Try it - you will like it. We also like the rolls and cornbread. The baked beans are very yummy, too. If you order a side salad with your chicken, try the house dressing. This is my favorite chicken place.
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Ryan Casey
They have good fried chicken and their hamburgers are great. The Turkey steak is good and the turkey burger has some good flavor. My wife and daughter love their fries. The rolls are not as good as the original Maddox in Brigham City, and they only have white grave for the potatoes. They can be really slow if you are in a hurry, dont go through the drive thru.
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Suzanne Ritter
We go to maddox almost every week and today very disappointed! Got the hamburger meal and extra burger because they are the best but not today. Opened up the burgers and they were greasy black off the grill. Had parked on pets mart to eat and had to walk it back over. Wanted to put my name on a list but finally got a refund. This makes me sad!
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Seth Brown
Ive only been here 3 or 4 times because I live 20 minutes away, but I love this place! The fried chicken is fantastic! The family meal gives you a ton of food. Baked beans are meh, Cole slaw is great. But the fried chicken is what keeps me driving out of my way to get some. They have coupons in happenings/entertainment books too.
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A Private User
I used to work here. Their chicken recipe is amazing and much, much healthier for you than KFC(considering the fact that its fried chicken). There is a KFC right across the street from this place, and this place gets ten times the number of customers that KFC does on any given night. There has to be something to that.
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Michael Scarlett
As we were traveling through we noticed this restaurant and decided to try it. The chicken was really good. But we were terribly disappointed in the flavor and texture of their fries. The mashed potatoes were decent, but not on the level with the chicken tenders we ordered.
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Supper Supper
I thought I knew what good fried chicken, until I ate at C&B. Yes, the parking is atrocious, but only if you are allergic to walking a few hundred feet from the half abandoned strip mall just down the street. Will be looking forward to trying more of their menu in the future.
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Scott Jones
Love this place! The chicken is skinless and then lightly breaded with a fine crust batter. Juicy, but not greasy. The corn pones and potato salad add to the unique choices of this place. We tried it because of a coupon. Now we crave it. Highly recommend!
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mase mays
Good chicken and I love the sandwiches. But the parking lot is super tiny and plan on waiting a good 20+ minutes to get your order. Good food but the wait time isnt worth it to me. Youre probably better off walking up and ordering rather then drive thru
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jenjoe1004
I love the food but I went there last Saturday and from the customer service that I got I will not be going back. I have never been treated so rude by a restaurant in my life. I hope management makes some big changes or you might as well close up!
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Freyja Autumn
Very good chicken if you can even see them. The tiniest chicken ever! Also cost a lot of money for the little tiny portions you receive. Makes me feel as a consumer, that they are more about profits rather then satisfying thier customers.